Service Manager

What will you find here?

• $115,000 - $125,000 annual Salary


• Health and Dental Benefits


• Company-sponsored RRSP/Pension Plan


• Monday - Friday Schedule


• A supportive team environment where your growth matters 


• Close mentorship and coaching from our leadership


• The satisfaction of making a real impact every day

What's the challenge?

As the Service Manager, you play an integral role in managing the day‐to‐day operation of the service department in compliance with the company’s established policies and procedures. As well as ensuring compliance with environmental regulations and safety program.  Working with the branch manager, you play a key role in attaining the company’s short and long‐term objectives. As part of the leadership team, you play a key role in recruiting and developing our employees.

Position Outline

• Forecast and plan service requirements in conjunction with the Branch Manager


• Recruitment and People Development


• Leadership Development


• Conduct monthly service meetings to communicate company objectives and policies


• Determine repair methodologies and job flows to maximize the efficiency of the service department, and to maintain high levels of customer satisfaction and department profitability


• Work Order Processing


• Measure department performance with appropriate metrics and achieve set goals

What do we expect from you?

Experience Required:

• Strong organizational skills


• Good communications skills


• Excellent customer relations skills


• Good computer and systems knowledge


• Strong Technical Expertise

Education Required:

• Post secondary education or equivalent work experience