Shuttle Driver - Casino Security

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Full Time Permanent 

Is this a current vacancy? Yes, this is an existing open position.

Compensation: $18.42/hour

OVERVIEW:
 

The Shuttle Bus Driver is a key member of the Security team, responsible for the safe, reliable, and courteous transportation of personnel. This role requires adherence to established routes and schedules, excellent driving skills, a strong commitment to passenger safety and customer service, and the ability to maintain vehicle cleanliness and basic operational checks.

RESPONSIBILITIES:

•  Operate shuttle buses safely along designated routes and schedules.
• Provide professional and courteous service to all passengers, assisting as needed.
• Conduct pre-trip and post-trip vehicle inspections, reporting any defects immediately.
• Adhere strictly to all company safety protocols and security procedures.
• Report all incidents, accidents, vehicle damage, or suspicious activities promptly.
• Maintain accurate trip and fuel logs and ensure vehicle cleanliness.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• Education: High School Diploma or equivalent.
• Experience: Minimum of 3-5 years of professional shuttle bus or commercial driving experience. Experience with maintenance coordination is highly preferred.
• Licensing: Valid Ontario Class [C or F, depending on vehicle capacity] driver's license with an excellent driving record (abstract required).
• Must possess a valid "Z" (Air Brake) endorsement if the vehicle is equipped with air brakes.
• Exceptional driving skills with a strong emphasis on safety and defensive driving.
• Basic mechanical aptitude for pre-trip inspections and identifying vehicle issues.
• Proficiency in maintaining accurate records and logs (manual and/or digital).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively.
• Customer service-oriented mindset.
• Basic knowledge of vehicle maintenance schedules and requirements.

Physical Requirements:

• Ability to sit for extended periods.
• Ability to perform pre-trip inspections, including kneeling, bending, and reaching.
• Ability to lift and assist passengers with luggage or mobility aids as needed
• (within legal limits).
• Capable of operating a motor vehicle safely under various weather conditions.

Working Conditions:  

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise. 

Closing:   

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.  If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.  

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.