Staff Scheduling Clerk

PHC is hiring casual Staff Scheduling Clerks!

Providence Health Care is seeking administrative professionals with experience in clerical duties, timekeeping, scheduling, and customer service. Staff Scheduling Clerks play a crucial role in allocating and calling relief nursing and/or allied health staff while adhering to contractual requirements, factoring staff availability, and determined priority. If you are detail oriented, proficient with computers, and are seeking opportunities for growth and professional development, this may be the role for you! 

This role is in-person, onsite, involving 6 weeks of full-time training with shifts starting at 5:30AM, 6AM, or 2PM. Interested candidates must be available to work the full rotational training schedule. 

Education

• Grade 12, plus three years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment and software.

• Competitive salary: $31.19/hour
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.

Your Day to Day:

• Receives and prioritizes requests for relief coverage using computerized staffing systems.
• Allocates staff based on skill set, unit needs, and independent judgment; calls in relief staff as needed.
• Processes approved requests for vacations, leaves, and terminations with appropriate documentation and calculations.
• Manages timekeeping records for nursing staff, submits to payroll, and handles payroll inquiries.
• Maintains records on relief staff, including contact information, availability, and work hours.
• Compiles and reports workload statistics, such as staff requirements and unfilled hours.
• Performs clerical duties like answering phones, scheduling meetings, and maintaining files.

Who We Are:

Providence Health Care (PHC) is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.  

From our humble roots 129 years ago, Providence Health Care has grown into a globally recognized leader in research, teaching, and care. As individuals within a mission-driven organization, we choose to be part of PHC because we value its long-standing dedication to social justice and compassionate care, its active efforts to advance environmental sustainability and planetary health, and its meaningful engagement in the process of Truth and Reconciliation with Indigenous Peoples. 

We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.