Strategy Manager

Description

Join Our Dynamic Team

Join the Emerging Product Digital Sales Strategy team at TELUS, where we're on a mission to reimagine and grow Digital and omnichannel experiences. We're focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement. Through our customer-centric approach, we aim to optimize investment and improve our customer’s ability to seamlessly interact across all of our touchpoints. 

As part of the Consumer Channels organization, our team is guided by a vision of market leadership and unlocking the potential of our communities, customers, and team members. If you're passionate about digital innovation, digital sales strategy and customer experience, we'd love to have you join our team!
Our team and what we’ll accomplish together

Joining the Emerging Product Digital Sales Strategy team, you will be category manager of Emerging Products portfolio  (i.e. TELUS Smart Home, Professional Monitored Security, Streaming, etc.) activations on TELUS.com. You will join a team delivering exceptional results across the TELUS Emerging Products portfolio, through a focus on driving eCommerce sales growth, accelerating digital and omnichannel adoption, and supercharging channel profitability. You will report to the Manager, Emerging Products Digital Sales Strategy, and be the primary digital contact and lead for above-the-line and below-the-line activation marketing, pricing, products and more, tasked with owning and growing your category. 

Here’s how

• Channel Growth Strategy: Drive the overall Emerging Products portfolio (i.e. TELUS Smart Home, Professional Monitored Security, Streaming, etc.) digital strategy, including development of omni-channel capabilities, retargeting and prospecting. Raise the bar in key sales windows, while seeking continuous improvement through a test and learn mentality


• Performance Ownership: Own Emerging Products performance including funnel conversion, activations, orders, and channel profitability. Develop and report on key analytics and metrics fueling strategic recommendations. 


• Stakeholder Management: Serve as the primary contact across the organization for Emerging Products Digital Sales Strategy, fostering relationships with a wide array of internal stakeholders.


• Strategic GTM Planning: Develop and execute complex strategic plans with cross-functional teams, translating your strategy into actionable deliverables.


• Customer Journey Enhancements: Design and advocate for new eCommerce capabilities and journey enhancements with the Digital Product team.

Qualifications

What you bring

 
* 5+ years of relevant experience, preferably in a digital sales and strategy environment.
* Experience with Jira, Adobe Analytics, Tableau, Google Suite and Figma are assets
* Proven track record in eCommerce sales strategy, digital transformation, or product management. 
* Strong strategic thinker who is able to analyze complex data or scenarios, provide actionable insights, and communicate clearly and concisely to all levels of leadership.
* Exceptional collaborator who is able to navigate complex organizational dynamics, and use influencing and negotiating skills to create desired outcomes. 
* Strong organization and execution skills to excel in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
* A proven category or product manager with a track record of thriving in ambiguity, loves to solve problems, and raises the bar in their role. 
* Bachelor's degree or similar post-secondary degree, MBA is an asset

What we give back to you: 

* A highly-engaged, dynamic and collaborative environment on a team that likes to have fun
* Opportunities for personal development through training, networking and career development
* An organization that actively supports you giving back to the community you live in
* A place that embraces our core values: Spirited teamwork, Courage to innovate, Embrace change and Initiate opportunity, and a Passion for growth
* Flexible work styles with the ability to work in and out of the office