Position End Date: January 29, 2027
Salary Range: $61,753 -$70,561 annually
Bargaining Unit: Support
Appointment Type: Non-Regular Full-Time
Posting Closing Date: August 31, 2026
Position Summary
Under the supervision of the Associate Director, the Support Services Coordinator (SSC) plays a key role in the efficient delivery of corporate and contract training courses and programs offered through Continuing Studies & Corporate Training (CSCT). The SSC also will support delivery of Camp OC on the Penticton Campus during the summer months. Working closely with Program Coordinators and Instructors, this position is responsible for coordinating a range of administrative, scheduling, systems, and student support functions that contribute to the successful delivery of quality learning experiences.
Key responsibilities include supporting the day-to-day operations of corporate and contract programs and courses, preparing schedules and room bookings, tracking and maintaining data in registration systems, assisting with communications to students and instructors, coordinating operations with Camp OC Program Administrator, and monitoring supply and material budgets. The Support Services Coordinator contributes to a positive learner experience and plays an important role in supporting the department’s commitment to quality and responsiveness.
Functions and Duties
1. Program and Course Delivery
2. Instructor, Student, and Stakeholder Support
3. Data, Reporting, and System Support
4. Budget and Resource Management
5. Other Duties • Performs other duties and assists with special projects as assigned to support the goals of Continuing Studies & Corporate Training. |
Education and Experience
Required:
Preferred / An Asset:
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Skills and Abilities
- Working knowledge of program and course delivery processes in a post-secondary or training environment.
- Understanding of data integrity principles and information privacy standards.
- General knowledge of budgeting and financial tracking practices.
- Strong organizational and time management skills with the ability to coordinate multiple priorities and deadlines.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams) and the ability to learn new digital platforms.
- Effective verbal and written communication skills for liaising with instructors, students, and internal and external stakeholders.
- Strong analytical skills to compile, interpret, and present enrollment and program data.
- Problem-solving and troubleshooting skills to resolve routine issues independently and escalate complex matters appropriately.
- Demonstrated ability to deliver accurate, timely, and high-quality work with keen attention to detail.
- Ability to adapt to changing priorities while maintaining focus on service and results.
- Ability to make decisions quickly and independently
- Ability to foster positive working relationships with a variety of stakeholders.
- Ability to exercise judgment and discretion when handling confidential or sensitive information.
- Ability to contribute to a positive and inclusive learner experience while supporting the goals of the department.
- Experience working with children and minors and their parents/guardians an asset.