Supportive Services Supervisor

For over 50 years, St. Michael’s Health Group (SMHG) has been committed to delivering exceptional, compassionate care while enriching the lives of the communities we serve. As a trusted provider of seniors’ care, we offer a range of accommodations, including a long-term care centre and various supportive living and assisted living options in Edmonton, Vegreville and Spruce Grove. Our passion for seniors’ well-being is at the heart of everything we do. Through dedication, patience, and a deep commitment to quality care, we create a warm, supportive environment where residents feel valued and respected. Every day, our team upholds this philosophy, ensuring that everyone receives the compassionate, personalized care they deserve. To learn more about us please visit About SMHG.

We are currently recruiting for a caring and dedicated permanent full time LICENSED PRACTICAL NURSE or HEALTH CARE AIDE to join our team at our independent living community at 260 Pioneer Rd, Spruce Grove, AB. This position has the title of Supportive Services Supervisor. This is an exciting permanent full-time position for a professional and reliable candidate who is able to work independently and cooperatively in a team environment. 

The Supportive Services Supervisor - Licensed Practical Nurse or Health Care Aide responsibilities include scheduling of staff and tasks, evaluation, supervision, training, quality control, recruitment and oversight of  Health Care Aides.  In addition, the Supportive Services Supervisor - Licensed Practical Nurse or Health Care Aide will work closely with AHS Case Managers, and will also schedule and delegate authorized personal care services for clients to the HCA's. 

The working hours for this position is Monday to Friday from 8:00am to 4:15pm with required participation in the on-call schedule and coverage of managerial responsibilities in the absence of the Manager. 

DUTIES AND RESPONSIBILITIES: 

• Schedule and prioritize support services in collaboration with Home Care Nurse.


• Receives comments/information from staff and reports to the Home Care Nurse/Clinical Compliance Lead/Manager changes in individual Resident conditions, behaviour, participation in unusual activities; and over-all care needs.


• Supervise, train, and evaluate Health Care Aides (HCAs).


• Assign daily tasks to HCAs, ensuring alignment with care plans.


• Oversee quality control in service delivery, including laundry and meal service.


• Manage HCA orientation and disciplinary actions.


• Provide LPN services as authorized, including medication administration.


• Liaises with Pharmacies regarding medication changes and concerns. 

QUALIFICATIONS: 

• Licensed Practical Nurse certificate or Health Care Aide certificate and registration in good standing with the CLHA is required.


• First aid and CPR certification is required.


• Minimum two years’ experience providing services to the elderly in a Supportive Living environment is preferred.


• Experience in scheduling and supervising healthcare staff.


• Proficient computer skills including MS Office Word and Excel, and ability to learn new programs.


• Proficient in spoken and written English.


• Strong organizational and communication skills.


• Ability to work collaboratively within a multidisciplinary team.


• Demonstrated leadership and problem-solving abilities. 

ALL SUCCESSFUL CANDIDATES MUST HAVE PRIOR TO START DATE:

• A current and clear Criminal Record Check with Vulnerable Sector Check that has been obtained on more than 90 calendar days prior to the hire date.


• A tuberculosis screening that has been completed no more than 12 months prior to the hire date.


• Completion of all Hepatitis B vaccines.

At St. Michael's we are committed to Diversity, Equity & Inclusion and seek qualified candidates who enrich our community with a variety of ideas, perspectives and experiences. We encourage applications from individuals with varied cultural, educational and professional backgrounds who are committed to meeting our mission of providing Care with Love and Dignity.

Why Join SMHG:

Based on the terms and conditions of employment, benefits may include:

• Competitive salary


• Our comprehensive benefits package


• Employee discounts


• Vacation and personal leave days


• Paid sick time


• Training and development


• Employee assistance program


• Staff education program