Team Leader (S2C), Primary Care (Social Work)

JOB SUMMARY:

Within the context of a client and family-centred framework and continuum based care model and in accordance with established standards of professional practice and the vision and values of the organization, including Indigenous Cultural Safety, cultural humility and anti-racism principles, the Team Leader, Primary Care (Social Work) oversees and coordinates the delivery/daily activities of designated programs/areas. Evaluates services to ensure program/service needs are met and liaises with key partners on the achievement of program goals and objectives. Promotes interdisciplinary practice and fosters a safe environment for staff and clients.
Provides leadership for the delivery of a service, working in partnership with the organizational resource areas, including Professional Practice, Clinical Education, Clinical Quality and Safety, and other organizational key partners, to ensure a high standard of care founded in best practice and standards of care.
Provides supervision, to at least one (1) other health science professional and a total staff of more than sixteen (16) FTE which may include Concurrent Disorders Clinicians, Clinical Counselors, Care Coordinators and/or support staff such as Community Liaison Workers and Clinical Support Attendants. Provides continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work environment, facilitates client transitions, and manages workload and staffing issues. Supports the Manager with programs related to attendance wellness promotion, respectful workplace, accommodation, recruitment, hiring, selecting, mentoring and retaining staff.
Maintains a clinical caseload, plans and implements social work services by conducting social and psychosocial assessments; participating with clients, family, community support and interdisciplinary team in case management meetings and maintaining related client records.

QUALIFICATIONS:

Education & Experience
Current full registration with the British Columbia College of Social Workers.

Master of Social Work from an accredited School of Social Work. Five (5) years recent related clinical experience working with individuals with mental health and/or primary care needs including two (2) years supervisory and/or leadership experience or equivalent combination of education, training and experience.
Valid B.C. Driver's license and local area travel requiring the use of a vehicle may be required.

Knowledge, Skills & Abilities
Broad knowledge of systems thinking as it related to social work process.
Broad knowledge of other health disciplines and their role in healthcare.
Broad knowledge of case management and practice within a client and family centred care model for clients with complex health care needs.
Knowledge of appropriate acts; e.g. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff.
Broad knowledge of counselling skills and clinical practice models.
Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations
Knowledge of cultural diversity in youth and families, and culturally safe ways of engaging.
Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.
Demonstrated ability to conduct social and psychosocial assessments.
Demonstrated ability to understand and influence group and inter-group processes, decision-making and problem solving.
Demonstrated ability to establish rapport with clients and families in order to explore issues that are beyond the initial presented concerns.
Demonstrated ability to plan, implement, facilitate and evaluate group programs, as applicable.
Demonstrated ability to function as an effective team leader, motivator, coach/mentor, and team member within a multidisciplinary setting.
Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.
Demonstrated ability to provide clinical and administrative supervision and consultation.
Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and/or guide others in resolution of conflict issues.
Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.
Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
Demonstrated ability to set priorities, organize work, and meet deadlines.
Demonstrated ability to work effectively with community partners and with individuals from diverse backgrounds.
Demonstrated ability to operate related equipment.
Physical ability to perform the duties of the position.
Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.