Location: Victoria, BC

Department: Emergency 

Employment Type: Full-time

Compensation: $18.00 to $21.00 per hour, depending on experience

Victoria Animal Hospital is looking for an experienced Veterinary Assistant to join our 24-hour Emergency team! This role works closely with our ER RVTs, DVMs and board-certified specialists in a fast-paced, stimulating, world-class medical environment. The ideal candidate will have a positive teamwork-type attitude and a personality that can deliver exceptional customer service and communication skills. A veterinary assistant certificate would be an asset, but is not a requirement.  This position requires flexibility to work on a rotating schedule; however, it also affords a great work-life balance.   

Key responsibilities:  

• Assisting Veterinarians and RVTs with various tasks and treatments

• Creating a warm and welcoming environment for our patients and pet parents

• Providing compassionate care duties, including feeding and walking patients 

• Creating a positive, low-stress atmosphere for our clients and patients  

• General housekeeping duties; cleanliness of work area, pet holding areas and common areas 

• Client care such as reception, payments and supportive communication 

• Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments  

Key attributes:  

• Exceptional client service skills  

• Compassion and a nurturing attitude 

• Ability to remain calm in stressful situations 

• Ability to adapt to changing situations  

• Efficient in carrying out assignments independently

• Takes initiative to complete tasks throughout the day

What VCA Canada Offers                                 

• RRSP Employer 5 % Match Program – saving for your future just got easier!

• VCA Canada RRSP Student Loan - Ask us more!

• A caring culture of Wellness and Appreciation!

• Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

• Competitive wages and health/dental benefits!

• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• Extra perks like shopping discounts and cool wellness apps!

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