Warehouse Associate

Ariva, a wholly owned and operated Domtar business, offers a spectrum of best-in-class solutions to help businesses communicate, collaborate and compete more effectively.  Ariva builds on the rich heritage of the Domtar Distribution Group, Canada’s premier source for high quality paper, packaging, and graphic supplies.  But we’re much more than a paper distribution company.

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Dartmouth, (Nova Scotia, Canada), is seeking talent to fill the position of Warehouse Associate. This job is full-time permanent.

Reporting to the Branch Manager, the warehouse associate is responsible for accurate selection of orders, put aways and receiving. Utilizing SAP, the warehouse associate will verify that all inbound freight is correct with the purchase order and enter the inventory into the system. Additionally, the warehouse associate will prepare all outbound freight for pick up each evening.  Finally, the warehouse associate will help in the day to day cleaning of the warehouse and perform additional tasks as may be required.

Our offer:

• Competitive compensation, including annual bonus plan


• A flexible insurance plan (life, medical, dental)


• An Employee and Family Assistance Program


• A pension plan with matching company contributions


• Employer-paid development and continuing education

Duties of this position include, but are not limited to:

• Pick orders, create shipments, load freight, and communicate issues to customer service representatives;


• Managing inbound activities including but not limited to entering purchase order receipts, processing returns, booking and recording inbound appointments;


• Inventory adjustments and movements including short stock inquiries, cancelling orders, cycle counting, and quantity changes;


• Maintain accurate records of all customer transactions, providing efficient follow-ups, resolving outstanding customer orders or concerns;


• Maintaining high standards of telephone etiquette and promptness;


• Liaise with Customer Service and Procurement as required

The successful incumbent will have:

• Previous material handling equipment experience an asset;


• Intermediate Microsoft Office skills;


• Strong organizational, time management and analytical skills;


• SAP knowledge and skills preferred;


• Excellent knowledge of the English language is required;


• Respect for company values: Caring, Accountability, Collaboration and Entrepreneurship

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions). 

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

Once your application has been submitted, you will receive a confirmation email.  If you are selected to interview, you will be contacted by a member of our Human Resources team.  

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.