Deskside Support Student

The Opportunity:

Are you a student looking for an exciting opportunity that is full of meaningful, diverse, and ambitious assignments? Join Canadian Natural, where we strive to provide opportunities based on your abilities, helping you to contribute in a meaningful way and apply your academic experience to challenging and rewarding projects!

Build on your classroom knowledge through working with and learning from experienced industry professionals at one of Canada’s largest independent oil and gas producers. Working at the head offices of a world-class company will offer you countless opportunities to advance your career in an atmosphere where teamwork, innovation and your expertise are valued. Join a company culture that fosters a fun working environment, developing meaningful relationships, and doing it right!

• Job location: Calgary, AB – Head Office


• Shift schedule: 5 days on, 2 days off, 8 hours/day (Monday – Friday) for full-time schedule 


• Term length: 12 months 


• Term start: January 2027


• Term type: Part-time & Full-time
  
  
  
  • January – April: Part-time
  
  
  • May – August: Full-time
  
  
  • September – December: Part-time (Part-time being a maximum of 20 hours per week.)
  
  


• Safety sensitive position: No

Key Accountabilities:

• Incident & Application Support
  
  
  
  • Diagnosing and resolving issues
  
  
  • Requires strong problem-solving and analytical skills
  
  


• Customer & IS Team Engagement
  
  
  
  • Emphasizes soft skills: communication, collaboration, and relationship-building
  
  
  • Likely involves both in-person and remote interactions
  
  


• Project Support
  
  
  
  • Exposure to IS projects implies opportunities for growth and learning
  
  
  • Could involve testing, documentation, or deployment tasks
  
  


• Meeting Room & Specialized Room Support
  
  
  
  • Hands-on AV and conferencing tech support
  
  
  • Geoscience room support suggests industry-specific tools (e.g., energy, mining)
  
  


• Knowledge Base Contribution
  
  
  
  • Strong writing/documentation skills are valued
  
  
  • Encourages knowledge sharing and continuous improvement
  
  


• Mobile Device Support
  
  
  
  • Android and iPhone troubleshooting
  
  
  • Likely includes MDM (Mobile Device Management) tools
  
  


• Printer Fleet Management
  
  
  
  • Technical and logistical responsibilities
  
  
  • Includes driver/firmware updates and asset tracking
  
  

What You Bring to the Role:

• Currently enrolled your 2^nd, 3^rd, or 4^th year of an Information Systems diploma/degree


• IT Tools & Technologies experience with the following areas:
  
  
  
  • Hands-on experience with, and an understanding of, the Windows 11 operating systems including: file systems, permissions, services and registry structures
  
  
  • Remote Access: Citrix XenApp/XenDesktop
  
  
  • Hardware: Printers, scanners, laptops
  
  
  • Office 365: Outlook, Excel, Word, PowerPoint
  
  
  • Web and remotely delivered applications
  
  
  • Ticketing Systems: Remedy or similar
  
  


• Additional IT Tools & Technologies considered an asset:
  
  
  
  • Application architectures such as standalone and client-server
  
  
  • Networks and database systems including Oracle and Microsoft SQL
  
  
  • Power BI, Visio, Oracle, SQL Developer or TOAD
  
  
  • Digital certificates for printers
  
  
  • Windows Server
  
  

What We Offer:

• Competitive salary


• Paid time off during Christmas week and summer Fridays in July and August


• Multiple volunteer opportunities within the community


• Students may be eligible for relocation assistance pursuant to Canadian Natural’s Student Relocation Policy (Students will be responsible for finding their own accommodations during the work term) 


• Opportunities to partake in initiatives such as the Intern Social Committee

Check out our COMPENSATION & BENEFITS overview to learn more about we have to offer!

If you are interested in this exciting student work term opportunity, please include your resume, cover letter and unofficial transcripts as part of your online application.

All candidates applying to Canadian Natural must have legal authorization to work in Canada with no restrictions.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. This posting will close once a successful candidate has been selected.