Intern - Repeat Marketing: CRM & Email Marketing

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air. 

To learn more about Kensington, visit kensingtontours.com. 

Kensington Tours is seeking a detail-oriented and technically skilled CRM & Email Marketing Intern to support the execution of our 2027 Repeat Client Strategy. This is a hands-on role focused on building, quality assurance (QA), and deployment of incremental email flows and one-time sends designed to deepen client loyalty and drive repeat travel.
The successful candidate will play a key role in launching new email journeys that support our loyalty program — including communications around exclusive client events and milestone gifting for clients who have taken multiple trips with Kensington.

What You'll Do
•    Build and configure email flows and one-time sends in HubSpot CRM in partnership with the Integrated Marketing team
•    QA all email campaigns prior to deployment — reviewing for segmentation accuracy, personalization tokens, formatting, links, and send logic
•    Support the launch of loyalty program email journeys, including exclusive event invitations and milestone gifting communications
•    Ensure proper contact segmentation and tagging within HubSpot to support accurate targeting
•    Coordinate with the Integrated Marketing team, who will lead creative development, to bring email assets through to deployment
•    Monitor post-send reporting and compile performance data for key stakeholders
•    Maintain organized campaign documentation and naming conventions within HubSpot

What We're Looking For
•    Currently enrolled in or recently completed a degree in Marketing, Communications, Business, or a related field
•    Hands-on experience with HubSpot CRM — familiarity with workflows, lists, and campaign tools is required
•    Strong attention to detail with a methodical approach to QA and testing
•    Ability to manage multiple tasks and deadlines in a fast-paced environment
•    Clear communicator who can collaborate effectively across teams
•    Interest in luxury travel, customer loyalty, or CRM marketing is a plus

What You'll Gain
•    Direct experience executing a high-visibility loyalty strategy for a leading luxury travel brand
•    Exposure to CRM best practices, email lifecycle marketing, and loyalty program development
•    Collaboration with senior marketing and strategy teams
•    A portfolio of deployed campaigns to showcase real-world impact
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We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.