Community Ministry Assistant

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

The Community Ministries Worker C - assists in the organization and distribution of food bank donations and Host the Hope Cafe.

ACCOUNTABILITIES:

• Consistently demonstrates empathy and concern for clients/families.
• Provides emergency food hampers to clients as directed by counselors/caseworkers or supervisor.
• May assist in the maintenance of client files and statistical records, as directed.
• Assists in the organization, maintenance, and general cleanliness of the Food Bank and/or Meal Centre, etc.
• Receives (and/or declines) and sorts/organizes non-monetary donations or purchased products following standard procedures.
• Supports the Community Meal Program
• Sets up and maintains café refreshments station.
• Assures café is clean and tidy before open and after closing
• May be responsible for ensuring safe handling of hazardous materials.
• Arranges for discarding of items that are not used as per the policy.
• May direct work of volunteers assisting in the Food Bank.
• Performs other duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT 

Governance Boards and Councils: None 

Internal: Staff and Volunteers

External: None

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:   

• Reports directly to: Executive Director
• Direct reports for this position: None

FINANCIAL AND MATERIALS MANAGEMENT:   POS terminals and handling of cash at till

• Monitor departmental expenditures and liaise with auditors or funding officials.
• Regular responsibility for minor financial matters and for wise use of own resources.
• May be authorized to handle small amounts of cash.
• Minor material responsibility.

WORKING CONDITIONS:  

Work Schedule: Tuesday - Friday 9:00-12:30pm (14 hours/weekly)

• Work environment is typically in an office, thrift store or sorting room.
• May require standing long hours
• Must be able to lift 30 lbs

EDUCATION AND EXPERIENCE QUALIFICATIONS:  

Education, Qualifications and Certifications:          

• Completion of grade 12
• Background check consent
• A clear vulnerable sector screening
• Clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

Experience and Skilled Knowledge Requirements   

• Up to three (3) months of prior related experience, including, experience working with multi-barrier persons.
• The performance of the job requires a frequent number of loading/unloading trucks, handing out hampers, receiving/sorting out donated or purchased goods, and occasional computer work.
• The performance of the job requires attentive listening (empathy to clients/volunteers), and attention to occasional computer work.
• Ability to speak English, Arabic and other languages.

Skills and Capabilities:  

• Respect and understanding of The Salvation Army – its mission, culture, and values.
• Possesses a collaborative team approach with all managers, staff, and volunteers to create a working climate that is positive and mutually supportive.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Excellent organizational abilities.
• Great communication and time management skills.
• Attention to detail, problem solving and analytical skills.
• Self-motivated, disciplined, and adaptable.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation:

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.