Guest Experience Scheduler - Casual Part-Time

About the Calgary Stampede!

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme, We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees. 

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity, and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Position Summary

The Guest Experience Scheduler is part of the Guest Experience team, responsible for delivering exceptional experiences to everyone through support and delivery of guest service programs across the organization. The Scheduler reports to the Manager, Guest Experience and manages the schedule for three teams within the Guest Experience team along with other administrative tasks.

The Guest Experience Scheduler position available is a casual-part-time position that will require the successful candidate to work flexible hours throughout the week. Scheduled hours may be 0 – 40 hours per week with no guarantee of hours based on the operational needs of the team.

Responsibilities

Responsibilities include but are not limited to:

• Schedule employees for Guest Experience, including the 10-day Stampede.


• Inputting Daily Function information for event sheets and Building Activations.


• Provide time and attendance support for department.


• Obtain and review staffing requirements to ensure adequate event coverage.


• Revise staffing schedule to accommodate planned or unplanned changes as required.


• Assist with payroll by editing and updating timecards.


• Assisting with and creating employee communications.


• Owning the Guest Experience work orders and ensuring appropriate resources are ordered for events related to Guest Experience.

Qualifications

The ideal candidate will be proactive, adaptable and great at multitasking, as well as the following: 

• Experience scheduling for a diverse organization.


• High attention to detail is required.


• Intermediate experience in Excel, Word and Outlook is required.


• Knowledge of an event-based management system is considered an asset.


• Must be highly organized, be able to multitask and meet multiple deadlines.


• Possess strong communication skills including the ability to proofread and edit for errors.

To Apply

Please click on the “Apply Online” button below to submit your resume. All applicants are thanked in advance and advised that only those selected for interviews will be contacted.