Receptionist (Part-Time) - Trillium Court

Trillium Court is seeking a friendly, reliable, and organized Receptionist to join our team on a part-time basis. This role is the first point of contact for our organization and plays a key role in creating a welcoming and professional experience for residents and visitors. The position is 19.5 hours per week, working Monday, Wednesday, and Friday from 9:00 a.m. to 4:00 p.m.

Key Responsibilities: 
• To answer all incoming calls, and respond to caller's inquiries in a positive, 
professional manner; 
• To redirect calls as appropriate and take clear, concise messages when required; 
• To greet, assist and direct all visitors; 
• To pick up and sort internal mail; 
• To prepare mail/packages and arrange courier pick up; 
• To update phone and distribution lists; 
• To maintain a clean, safe, fully stocked and well-organized reception area; 
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); 
• To complete other duties as assigned; 
• Adhere to responsibilities and requirements for reporting adverse resident 
occurrences subject to regulatory and legislative direction

Required Education, Credentials and Experience: 
• Above average interpersonal, oral and written communication skills; 
• Previous experience in reception is considered an asset; 
• Must exhibit professional and polished telephone manner; 
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines. 
• Highly organized and detail focused; 
• Expertise in Microsoft Office (Word, Excel, E-Mail) 
• Current (within 6 months) Vulnerable Sector Check (VSC). 

Time Type:

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.