Customer Service Specialist

• Responding to inquiries via phone, email, and chat — always with a strong focus on quality and great service
• Ensuring fast and accurate handling of webshop orders
• Assisting with questions about products, deliveries, and returns
• Following up on claims and making sure every customer feels heard and supported
• Identifying customer needs as well as additional sales opportunities

• Have a natural service mindset and enjoy working with customers
• Are structured and good at creating an overview
• Thrive in a fast-paced environment
• Communicate fluently in both Danish and English — additional languages are a plus as we work with customers around the globe (but not required)
• Are a team player who values collaboration and contributing to something bigger than yourself

• A role in a team where collaboration, knowledge sharing, and helping each other succeed are part of the everyday
• A work environment where you’re trusted with responsibility and supported in how you solve your tasks
• A workplace where the social side matters just as much as the professional
• Opportunities to grow, take on more responsibility, and develop your skills as we grow as a company
• A culture where you’re encouraged to be yourself — and where your contributions truly matter

• Office in Aars in nice setting, great atmosphere and space for everyone
• Lunch scheme with healthy and varied food 
• All the soda, ice tea and coffee you can drink
• Regular social events

About Renewtech