Customer Service Support

As a Customer Service Representative, you will be part of the European customer service team in which you will be responsible for the Scandinavian countries, and you will be based in our Sales office in Karlslunde (DK). You are the point of contact for external customers (incl. key account handling) and internal departments, and you deliver a fast and reliable communication and order follow-up. You will answer all incoming calls and you will place orders in the ERP system (JD Edwards). You will advise our customers on the product range and open orders via telephone and e-mail. In addition, you will give administrative support to our sales force in Scandinavia. Any other responsibilities or tasks that are within your skills and abilities, whenever reasonably instructed. The business reserves the right to make reasonable adjustments in line with business requirements.
You will be reporting to the local Team Leader.

Professional Tools is an equal opportunity employer and strongly supports diversity in the workplace.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
We encourage and support several Employee-led Resources Groups that promote a diverse and inclusive workplace.
Our global Women in Stem initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities.
Our LGBTQ+A Group empowers our workforce regardless of their gender identity or sexual orientation and supports the inclusion and professional development of all employees.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.