IT Systems Engineer - HR Systems (Copenhagen)

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

We are seeking a dedicated IT Systems Engineer to assume technical ownership of our internal HRIS (Human Resources Information System) and its associated automations and integrations. Your primary objective is to build and maintain a seamless, automated employee lifecycle experience starting at the HRIS systems, ensuring every Trustie has a friction-free journey from their first day to their last. You will serve as the technical owner for our Sage People platform, partnering deeply with  People Operations and global business functions to bridge the gap between HR data and IT systems. By mastering the integrations and connected systems between our HRIS and identity providers (IdP), you will drive operational excellence, eliminate manual intervention, and ensure our systems scale alongside and remain robust to support our global growth.

What you’ll be doing:

• Deploy, configure, and operate the HRIS system, integrations, and automations involved in employee lifecycle management.


• Collaborate closely with People Operations teams to refine system processes and workflows for onboarding, offboarding, and master data changes.


• Be on top of our systems integrations and automations, e.g., between HR & IT Systems


• Investigate system and security alerts and provide incident response.


• Create and maintain technical documentation of systems and processes.


• Manage tickets of incidents and escalations.


• Establish and develop relationships with internal and external stakeholders.


• Participate in internal and cross-functional projects that involve stakeholders at all levels.

Who you are:

• Strong experience in working with HRIS and SaaS systems. 


• Experience supporting or administering the Salesforce platform, particularly in environments where business critical systems such as HRIS are built on Salesforce.


• Experience with Operational processes and tools (e.g. Sage People, HiBob, Workday) is advantageous.


• Knowledge of working, operating, and deploying cloud-based system configuration and solutions.


• Experience with identity and access management platforms, such as Microsoft Entra ID and Okta.


• Strong understanding of change management principles and practices.


• You can work independently and in a team environment.


• Your decisions are based on data, and you can analyze independently. 


• You like building processes. If something is manual and inconsistent, your instinct is to make it repeatable and scalable.


• Structured working experience.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you


• Competitive compensation package + bonus


• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 


• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community


• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist


• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health


• Paid parental leave


• Central office with a laid-back vibe and a constant buzz of different languages being spoken everywhere you go. It’s complete with a coffee bar, canteen, and table tennis, and has a wide variety of refreshments available - you can opt in for breakfast and lunch at an affordable price


• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials


• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 


• Employee discounts to restaurants and shops 

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!