Product Designer, POS/PAY

At Flatpay, we're building products that make running a business simpler. Thousands of merchants rely on our payment solutions every day. As we continue expanding our POS and PAY offerings, we're looking for a Product Designer who can turn complex merchant needs into products that are intuitive, reliable, and commercially impactful.

You'll join our growing, international product design team and own design across the surfaces merchants depend on every day — whether that's POS software on tablet and mobile, the in-person commerce flows around it, or the payment-acceptance layer where a card is tapped and a transaction is confirmed, reconciled, and understood.

These surfaces are the merchant's busiest and the details matter: a confusing settings menu, a slow checkout flow, or an opaque payment failure costs them real trust and real sales on a peak lunch shift. Your job is to make those moments fast, clear, and intuitive — improving quality of life for merchants and the staff who depend on them, and helping our products hold up as we expand into new markets.

What success after 3 months looks like:

• Built real knowledge of merchant needs from field visits, not just secondhand notes
• Shipped customer-centric designs informed by data and merchant feedback
• Established a working rhythm with the PMs and engineers you partner with
• Contributed to our design system rather than working around it
• Become fluent in our AI prototyping process and use it to move ideas quickly
• Started tracking the impact of your work and pushing the refinements that follow

How you think matters more to us than how many years you've worked or which frameworks you know. We're looking for someone curious, rigorous, and kind.

Primary requirements

• At least 2–4 years producing high-quality UI for web and mobile
• A portfolio that shows real product-design skill: Figma and Figma components, user-centered design and research, a record of impact, and a strong eye for craft and pixel-level detail
• Experience working in a collaborative, cross-functional team
• A self-starter and a kind, supportive teammate
• Fluent in English, written and verbal
• On site in the Copenhagen office

You likely bring

• AI prototyping and design processes — using AI tools to prototype and explore ideas quickly, and to streamline the design workflow
• Experience designing POS, in-person payment flows, or restaurant/retail operational tools
• Experience in the fintech/payments industry
• French, Italian, Dutch, Danish, Finnish, or German is a plus

Design at Flatpay

We're a small, international design team — six designers across three product domains and growing. What defines us is a genuine commitment to staying close to the people we're designing for: merchant visits, country trips, sharing early and often, and designing in the open to be inspired by and learn from each other. We make space for the bigger conversations too — not just critique of the work, but strategy, growth, and the things that shape how we design. How we work is shaped by the people who join — one designer introduced a buddy program pairing colleagues across domains and seniority levels, and that kind of thing actually sticks here. Growth conversations are built in, kindness is a given, and there's a real seat at the table for someone who wants to help shape what this team becomes.

We're also in the middle of a genuine shift in how design work happens. We've built internal AI tools that let designers prototype with our own product components in minutes, synthesise months of behavioural data into clear user stories, and run market research at scale. We've brought in external coaches, send designers to conferences, run a company hackathon twice a year, and give everyone dedicated time, an open AI budget, and a mandate to experiment. We want teammates who are genuinely curious about what AI means for the designer's craft — not someone who already knows every tool, just someone with a growth mindset and the willingness to lean in. We'll coach you on the rest.

You'll join an ambitious, metric-driven, fast-growing fintech that believes in the power of personal connections — with our customers and with each other. You'll work on early-stage products where your design decisions have a sizeable impact on what gets built.

You'll be an early member of our growing Product Design team, with the room to shape its processes, culture, and your own role. Decision paths are short, and you'll learn alongside senior leaders with over 15 years' experience.

We have a modern Copenhagen office with an international, vibrant feel — free slush ice, an in-office gym, a fully equipped gamer room, and plenty of other fun things around the place. If your experience doesn't perfectly align with every point above, we'd still love to hear from you. When you apply, please share your resume and a link to a PDF or web portfolio showcasing your design work.