AI Manager, CRO & Sales

Making life accessible

iLOQ is an international company headquartered in Finland that offers intelligent locking systems and total access management solutions. We guarantee safe access to buildings and facilities. Our mission is to make everyday life easier with a diverse range of safe and sustainable products for individual buildings and large real estate complexes.

To strengthen our organization, we are now seeking an AI Manager, CRO & Sales to join our team in Espoo, Finland.

What you'll do

As AI Manager, CRO & Sales, your mission is to drive revenue growth, efficiency, and predictability by embedding AI into sales, marketing, and revenue operations processes. You will play a key role in transforming how data, automation, and AI are used across our commercial organization.

In this role you will:

• Design and deploy AI use cases across pipeline management, forecasting, funnel optimization, lead management, and sales productivity

• Improve data quality, enrichment, and governance across CRM and revenue operations systems

• Automate reporting, dashboards, and sales insights

• Standardize and scale revenue operations processes across the commercial organization

• Implement AI-powered solutions for lead scoring and prioritization, opportunity insights, deal intelligence, sales content creation, and workflow automation

• Improve seller efficiency and increase time spent selling versus administrative work

• Support frontline sales teams in adopting AI copilots and AI-powered workflows

• Build forecasting models that improve forecast accuracy and revenue visibility

• Identify pipeline gaps, risks, and conversion bottlenecks through AI-driven insights

• Enable real-time visibility into revenue performance

• Improve lead quality across inbound and outbound channels using AI

• Optimize campaign targeting, customer segmentation, and conversion rates

• Align sales, marketing, and customer success data and AI models

• Own the AI layer across CRM, marketing automation, and business intelligence platforms

• Evaluate and deploy AI tools, vendors, and models while ensuring scalable architecture and integrations

• Drive AI adoption across global sales and marketing teams through training and change management

• Act as a bridge between business and technical teams

• Develop and maintain the customer data foundation, Ideal Customer Profile (ICP), account scoring models, and segment dashboards to support go-to-market execution.

What you'll bring

We expect you to have:

• Relevant degree (Bachelor or Master)

• Experience in implementing AI solutions within sales, revenue operations, or commercial environments

• Strong understanding of sales processes, CRO functions, and revenue operations frameworks

• Experience with CRM platforms such as Salesforce, HubSpot, or equivalent systems

• Understanding of data analytics, business intelligence, and AI/ML fundamentals

• Ability to translate business needs into practical and scalable AI use cases

• Experience collaborating with sales, marketing, customer success, and IT/data teams

• Ability to influence senior stakeholders and drive change across the organization

• Familiarity with data modeling and data pipelines

• Familiarity with AI tools, including predictive analytics, copilots, and large language model (LLM) applications

• Ability to evaluate the return on investment of AI initiatives

• Strong analytical capabilities and a structured approach to problem-solving

• Fluent English communication skills

You are:

• Data-driven and outcome-oriented

• Passionate about automation and scalability

• Committed to continuous improvement and experimentation

What you'll get

We offer you a workplace within a collaborative and forward-thinking company culture. You will work in an dynamic environment where you will have challenging tasks and gain responsibility, and diverse opportunities to develop yourself and your professional skills. You will have a genuine opportunity to make a real difference in a fast-growing international company and influence the work environment of the entire company. We will take care of you by providing excellent onboarding experience with friendly, helpful, and passionate colleagues. We offer a comprehensive benefits package, including a bonus program, full lunch benefit, extensive occupational health care with an annual dental check, life insurance, as well as regular team‑ and company‑wide events that strengthen our sense of community.

We are committed to fostering an inclusive workplace where diversity is valued and all employees are treated with respect. We encourage applicants from all backgrounds to apply and join us in promoting an inclusive and diverse workplace.

Are you the person we are looking for? For more information, please contact our CRO Joni Lampinen ([email protected]).

We are expecting your application by August 21st at the latest. Please note that we may review candidates and conduct interviews already during the application period and fill the position as soon as the right person has been found.