Cluster Operations Manager

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Job Summary

We are developing and building our first datacenter in Koria, Kouvola, in partnership with Hyperco, initial phases planned to be commissioned by the end of 2026. This is a unique opportunity to join the team at an early stage, working on a mission-critical facility developed through joint venture that combines strong local expertise with a global hyperscale platform.

As a Data Centre Cluster Operations Manager you are responsible for overseeing the operational management and performance of multiple data centre facilities within a designated cluster. This role ensures the continuous and efficient operation of data centre infrastructure and upholds high standards of service delivery. You will lead a team of technical and operations staff, ensuring the delivery of critical services 24/7.

Key Responsibilities

Operational Management

• Oversee the day-to-day operations of multiple data centres within the cluster, ensuring all systems and infrastructure function optimally, and achieve 100% uptime and compliance with customers' SLAs.
• Implement and maintain operational policies, procedures, and best practices to ensure data centre efficiency and reliability.
• Manage incident response, troubleshooting, and resolution to minimize downtime and service disruptions.
• Measure operational metrics, analyse data and identify risks.

Team Leadership

• Lead, mentor, and develop a team of operations and technical staff, fostering a culture of excellence and continuous improvement.
• Coordinate with shift teams to ensure seamless 24/7 coverage and effective handovers between shifts.
• Conduct regular training sessions and performance evaluations to enhance team capabilities and productivity.

Maintenance and Upgrades

• Plan and oversee preventative and corrective maintenance activities, ensuring all equipment and systems are serviced according to manufacturer and company standards.
• Coordinate with vendors and contractors for maintenance and upgrade projects, ensuring minimal impact on operations.

Safety and Compliance

• Ensure all data centre operations comply with relevant health, safety, and environmental regulations.
• Maintain up-to-date documentation and records to support compliance audits and certifications.
• Ensure compliance with site-held accreditations such as ISMS or SOC2.

Customer Support:

• Collaborate with the customer support team to provide “smart hands” services for customers, ensuring prompt and professional service delivery.
• Address customer queries and issues related to data centre operations, ensuring high levels of customer satisfaction.

Strategic Initiatives

• Support the Campus Director in developing and implementing strategic initiatives to enhance data centre performance and support business growth.
• Participate in budget planning and cost management activities to ensure operational efficiency and financial performance.

What We’re Looking For

• Degree in Engineering, Information Technology, or a related field.
• Minimum of 7-10 years of experience in data centre operations, with at least 3-5 years in a managerial role.
• Strong knowledge of data centre infrastructure, including power, cooling, and network systems.
• Proven experience in managing technical teams and 24/7 operations.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Proficiency in English, both written and spoken. Knowledge of Finnish is a plus.
• Ability to work in a fast-paced operational environment.
• Proactive, solutions-oriented mindset with high integrity and a collaborative working style.

Why Join DayOne

• Be a part of a company scaling fast in a booming industry.
• Work on an international stage with global leaders.
• Shape your career in a culture that values curiosity, agility, and bold thinking.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.