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Finnish Speaking Customer Care Agent

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Job Description - Finnish Speaking Customer Care Agent

Description

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Customer Care Agent to enhance our dynamic team. If you have a passion for customer service and are fluent in Finnish, this role presents an exciting opportunity to assist and support our Finnish-speaking clients.


Responsibilities

  • Provide exceptional customer care to Finnish-speaking clients across multiple communication channels including phone, email, and chat.
  • Respond to customer inquiries, resolve issues, and ensure a positive experience.
  • Document and manage customer interactions accurately within the CRM system.
  • Maintain a comprehensive understanding of our products and services to deliver effective support.
  • Work collaboratively with team members to enhance the customer experience.
  • Engage in ongoing training sessions to improve service skills and product knowledge.


Requirements
  • Fluency in Finnish and English, both written and spoken.
  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and interpersonal abilities.
  • Ability to effectively resolve customer issues and maintain satisfaction.
  • Proficient in using customer service tools and Microsoft Office Suite.
  • Strong attention to detail and organizational skills.
  • Dedicated to delivering outstanding customer service.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Finnish Speaking Customer Care Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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