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Finnish Speaking End User Support Specialist

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Job Description - Finnish Speaking End User Support Specialist

Description

Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for a Finnish Speaking End User Support Specialist. This role is ideal for proactive individuals who are committed to providing top-tier support in a technology-driven environment. As a Finnish Speaking End User Support Specialist, you will serve Finnish-speaking clients by troubleshooting their technical issues and ensuring a high-quality user experience.


Responsibilities

  • Deliver outstanding support to end users in Finnish through various communication channels, including phone, email, and chat.
  • Identify, diagnose, and resolve technical problems related to hardware, software, and network functionalities.
  • Educate users on efficiently utilizing various applications and systems.
  • Keep thorough records of support interactions and resolutions in the ticketing system.
  • Work closely with technical teams to escalate complex issues and contribute suggestions for enhancing support processes.
  • Follow up with users to ensure that their issues have been resolved satisfactorily and they are pleased with the support received.
  • Stay informed about new technologies and updates to improve service delivery.


Requirements
  • Fluency in Finnish and English is required, with excellent verbal and written communication skills.
  • Experience in an end user support role or customer service position is preferred.
  • Strong analytical and troubleshooting abilities to address technical challenges effectively.
  • Exceptional customer service skills and a genuine desire to assist users.
  • Familiarity with support ticketing systems and remote support tools is advantageous.
  • Capable of prioritizing tasks and working independently in a fast-paced environment.
  • A keen interest in technology and a commitment to ongoing professional development.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Finnish Speaking End User Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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