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Finnish Speaking VIP Customer Support Agent

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Job Description - Finnish Speaking VIP Customer Support Agent

Description

Patrique Mercier Recruitment FR is seeking a Finnish Speaking VIP Customer Support Agent to join a dedicated team serving high-profile clients. This role is perfect for individuals who are committed to providing unparalleled customer service and personalized support in a fast-paced and prestigious environment.


Responsibilities

  • Provide exceptional support to VIP Finnish-speaking customers through various communication channels, including phone, email, and chat.
  • Establish and maintain strong relationships with high-value clients, ensuring their needs are understood and met.
  • Resolve complex inquiries and issues efficiently, ensuring customer satisfaction at all times.
  • Maintain detailed records of customer interactions for effective follow-up and service enhancement.
  • Collaborate with internal teams to ensure seamless service delivery and effective resolution of client issues.
  • Proactively seek customer feedback to enhance service quality and drive improvements.
  • Stay updated on product offerings and promotional activities to provide accurate information to clients.


Requirements
  • Fluency in Finnish and English, both written and spoken.
  • Previous experience in customer service, particularly with VIP or high-value clients.
  • Outstanding communication and relationship-building skills.
  • Strong analytical and problem-solving capabilities.
  • Detail-oriented with excellent organizational skills.
  • Familiarity with CRM systems and standard office software.
  • A proactive and customer-oriented mindset, passionate about delivering exceptional service.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Finnish Speaking VIP Customer Support Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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