HOST – PINCHO NATION LAHTI

Pincho Nation Lahti is looking for an energetic, positive and service-minded Host to join our team!

At Pincho Nation, the guest experience starts the moment they walk through the door. As a Host, you are one of the first people our guests meet and play an important role in creating a welcoming, fun and memorable restaurant experience.

Together with your coworkers, you are a carrier of the Pincho brand. We are looking for someone who enjoys working with people, stays calm during busy services and is always ready to find solutions.

⭐ What we expect from you

• Minimum 2 years of experience working as a waiter OR minimum 1 year of experience working as a Host

• Valid Hygiene Pass is compulsory

• Valid Alcohol Passport is compulsory

• Intermediate level of Finnish

• Friendly, positive and service-minded attitude

• Enjoy working with guests and providing excellent customer service

• Ability to work efficiently in a fast-paced restaurant environment

• Good communication and teamwork skills

• Ability to handle busy and changing situations calmly

• Good understanding of restaurant service and guest flow

• Willingness to learn the Pincho Nation concept, systems and app

• Ability to answer guest questions and direct them to the right team member when needed

• Willingness to follow restaurant safety, hygiene and service procedures

• Initiative and willingness to support coworkers when needed

• Reliable, punctual and professional attitude

Main work tasks

• Welcome and greet guests according to the Pincho Nation service steps

• Manage the flow of guests and reservations together with the service team

• Check reservations and guide guests to their tables

• Answer phone calls, SMS messages and guest requests when needed

• Assist guests with questions about the restaurant, menu and Pincho Nation app

• Communicate important guest information to the service and kitchen teams

• Help maintain a smooth flow between the entrance, dining area and service stations

• Assist with table management during busy services

• Support the team with other restaurant tasks when needed

• Keep the entrance and Host area clean, organised and welcoming

• Follow Pincho Nation service standards and restaurant routines

• Inform the Restaurant Manager or responsible shift leader about important situations and guest feedback

• Assist with opening and closing routines when required

• As you gain experience and are ready to take on more responsibility, have the opportunity to participate in training and onboarding the service team

What we offer

• Start as soon as possible until end of March 2027

• Part-time employment with a minimum average of 45 hours per 3 weeks

• A fun, fast-paced and international working environment

• Training and support to help you succeed in your role

• The opportunity to develop your customer service and restaurant skills

• A varied role where every shift is different

• Opportunities to take on more responsibility and develop within the restaurant industry

• The chance to be part of the unique Pincho Nation experience

The position will be filled as soon as we find the right candidate, so don't wait to apply!

If you are energetic, responsible and enjoy making guests feel welcome, we would love to hear from you!