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Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.
Our ambitious sales team is now looking for a results-driven professional to join us.
NH Collection Helsinki Grand Hansa marks the debut of Minor Hotels in Finland. This five-star hotel combines premium facilities, inspiring design and personalized service in the heart of Helsinki. Now our Inhouse Sales team is looking for a new team member.
Role and responsibilities
This role is strongly sales-oriented and best suited for a hunter mindset. You will actively work with corporate clients, travel agencies and tour operators, focusing on accommodation group bookings as well as meetings & events bookings. You are responsible for converting incoming enquiries into confirmed business and developing strong, long-term relationships with our B2B partners.
You will be taking care of incoming reservation requests and guide them through the sales pipeline. In this role you will be able to deliver extraordinary customer experience and give the important first impression of our hotel. As a reservations agent you will be responsible for handling room and group bookings and meeting & events requests. You will be also working closely with our Sales Director, Sales Manager, Front Office staff and Restaurant Manager as well as our global Minor colleagues and support teams. Your office will be located at the hotel.
What we are looking for
You are experienced in handling meetings & events bookings, preferably within the premium segment
Ability to work efficiently in a fast-paced environment and under pressure
You have excellent communication and organizational skills, especially in this role for both internal and external purposes
As a colleague you are an energetic and efficient person, you are a problem solver by heart
Fluency in Finnish and English, both written and spoken
You will succeed in this role if:
You are a naturally driven and energetic sales professional who enjoys taking initiative and closing deals. You thrive in a small team environment, where collaboration, trust and strong team dynamics play a key role in shared success.
What we offer
You will be part of Minor Hotels, a global hospitality group with a warm, supportive and performance-oriented culture. We offer you:
A supportive and professional team with leaders who encourage your development
NH University: excellent training and international development opportunities
Strong internal career opportunities within Minor Hotels worldwide
Attractive employee rates across Minor Hotels properties globally
Competitive employee benefits, including restaurant discounts and sports & culture benefits
Salary range: €3,280–€3,485 per month.
The application period is 18 February – 1 March.
Please submit your CV and application in English or Finnish.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Minor Hotels
Book hotels online through Minor Hotels official site, one of the leading global hotel chains, and explore diverse cultures while enjoying exceptional stays at top destinations around the world.
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