Specialist, Cargo Competence Development (Fixed-term)

Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better, today and tomorrow, and our identity and service mindset stems from our iconic brand’s Nordic heritage. Our values – Commitment to care, Working Together, Simplicity and Courage – guide us in everything we do.   

Finnair Cargo is a modern air cargo carrier offering fast, high-quality transport between Asia, Europe and North America, through its Helsinki hub. Finnair Cargo specializes in temperature-controlled cargo, such as pharmaceuticals, seafood and other perishables. The operations at its state-of-the-art COOL Nordic Cargo Hub at Helsinki Airport are designed using modern technology and data monitoring systems to radically improve transparency and efficiency of air cargo shipping. In our daily work we challenge ourselves, each other, and our competences to provide the very best experience for our cargo customers. 

We are now looking for a 
 
SPECIALIST, CARGO COMPETENCE DEVELOPMENT 

to join our team! 

Specialist, Cargo Competence Development is responsible for developing and maintaining Finnair Cargo competences according to industry standards, regulations and company manuals. 
 

In this role you will participate in incident report handling and assisting on self-monitoring etc. safety, security, compliance and quality related activities. You will also be responsible for compliance, safety and security of the competence development & trainings. 
 
This is a fixed-term position starting as soon as possible and lasting until the end of January 2027. 
 

In this role, you will: 

• Initiate and develop practical arrangements and gather feedback of trainings and training methods as well as update relevant documentation e.g. manuals and instructions in co-operation with cargo business units and in alignment of applicable regulations and industry standards. 

• Define initial and recurrent training demands for roles within Finnair Cargo. 

• Coordinate, maintain and develop trainings and training materials used together with key stakeholders and trainers.  

• Be responsible for digital development of the training methods. 

• Create, update and implement annual training calendar and plan in co-operations with internal and external stakeholders. 

• Collaborate with all relevant internal and external stakeholders at Finnair Cargo. You will also participate on other needed industry working groups. 

• Be responsible for handling, analysis and investigations related to incident reports according to CAPA process and conducting self-monitoring inspections according to Cargo Quality Manual and initiation of safety & security promotion.  

• Monitor incident reporting & root cause trends for further competence development and continuous improvement. 

From you, we wish: 

• Minimum of 3 years of experience in cargo related operations. 

• Good aviation experience, specialized in air freight and Cargo processes. 

• Knowledge and experience in operative processes, compliance, safety and security in relation to Cargo operations. 

• Understanding of Cargo training dependencies in aviation business and ability to link competence to flight safety and safety management system. 

• Relevant bachelor's degree or equivalent 

• Excellent English, both written and spoken. Fluency in Finnish is seen as an asset. 

Want to join the team and feel the excitement? Get on board! Please send your application with your CV and cover letter as soon as possible but no later than Sunday, 8 February 2026. We may start going through the applications already during the application period. 

Please note that the hiring process may include a pre-employment security clearance and a drug test.  

For more information, please contact Satu Munnukka (Head of Development, Finnair Cargo) by phone +358 50 5281802 on Monday, 2 February between 3 to 4pm. 

Please note that we do not process applications submitted via email.  

Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, to bring together multiple views to foster our business success.  According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self.