Chargé des Opérations Administratives

Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Description du poste

Gestion Administrative :  
Traitement de la partie administrative de notre flotte de véhicule avec nos logiciels internes
Prise des appels entrants agence,
Commandes diverses de matériel
Constitution et traitement des rapports hebdomadaires à destination des Responsables d’agence
Archivages 
Gestion des objets trouvés suivant les règles et procédures internes
Rangement des surfaces de stockage d’archivage


Gestion des litiges : 
Suivi et réponse des réclamations reçues en Agence

Support Administratif services annexes :  
Support sur la réalisation des inventaires
Support pour les prévisions d’activités transmises aux prestataires

Pourquoi vous aimerez travailler avec nous :

·       Europcar vous offre un parcours de formation innovant dès votre arrivée,

·       Europcar donne la priorité à la relation avec nos clients : chaque client est unique, tout comme le service que vous lui apporterez,

·       Europcar privilégie le travail en équipe, par le biais de primes collectives,

·       Europcar valorise la performance individuelle par un variable attractif et des challenges réguliers,

·       Europcar reconnaît la valeur de ses collaborateurs et favorise la promotion interne.

 
Vous bénéficierez lors de votre intégration d’un parcours de formation vous permettant d’appréhender rapidement l’ensemble de nos process, produits, services.
 
La détention du permis B est obligatoire.

CDI Temps plein 
Rémunération fixe + variable mensuel attractif + prime de fin d'année + prime Aéroport

Tickets Restaurant et mutuelle 

 Informations supplémentaires

* Les valeurs d’Europcar Mobility Group

·       We act with respect

·       We move as one

·       We take responsability

·       We embrace change

·       We are happy to help

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com