Commercial(E) Departements 22-35-49

JOB PURPOSE

Based on the activities assigned by his/her line manager, the sales representative is responsible for sales development (business volume, margins, customer satisfaction, market share, etc.) and sales in his/her sector.
He/she leads, monitors and develops the customer portfolio in his/her sector, based on the sales policy defined by management.

Job Description

SIGNIFICANT ACTIVITIES

- Develop customer loyalty and sales in the area (participation, prospecting, customer visits, promotion of offers, portfolio management, etc.)
- Identify customer needs (commercial or after-sales) and propose an appropriate solution
- Build and negotiate commercial and technical offers, in collaboration with internal stakeholders (quotations, costings, bids, etc.)
- Analyze the market and monitor the competition in order to identify new new opportunities (markets, customers, technologies, etc.)
- Update customer data in business tools (contacts, e-mail addresses, customer fleets, etc.) and competitor data.
- Enter the opportunities andthe actions (sales sales proposals, visit reports, etc.) in business tools
- Initiate and/or participate à in actions of promotion of (demonstrations, trade shows, etc.)
- Contribute to the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders
- Ensure compliance with customer commitments (configuration, delivery, invoicing, etc.)
- Where necessary, coordinate the preparation of financing applications by collaboration with the builder's financial institution
- Assist, if necessary, in the commissioning of equipment

RESPONSIBILITIES AND SCOPE FOR ACTION

- Ensure sales development in your sector
- Ensure the follow-up and achievement of sales objectives in the sector
- Ensure the quality of data entered into business tools
- Contribute to the management of commercial disputes and collections in the sector
- Know and apply internal and external compliance procedures and rules

PROFESSIONAL KNOWLEDGE

DIPLOMA(S) AND/OR EXPERIENCE(S)

Bac +2 to Bac +3 level in a commercial field and/or 3 years preferred significant experience

SPECIFIC KNOWLEDGE(S)

Technical skill(s)

- General commercial knowledge (sales, negotiation, customer relations, etc.)
- General product knowledge (ranges, features, etc.)
- General knowledge of IT tools and information systems
- Advanced elementary English (A2)

Behavioral skill(s)

- Good interpersonal skills
- Active listening
- Thoroughness
- Analytical skills
- Synthesis skills
- Responsiveness