Enterprise Account Manager - French Market

➡️ Discover the Climate School (open access) by clickinghere

We are looking for an engaged and passionate Key Account Manager to help us cherish our existing and new customers.

Your main objective will be to create, develop and sustain solid relationships with key clients by fulfilling the following missions:

• Manage and secure large-scale Climate training program deployment within organizations

• Handle the relationship with our partners to deliver the project from the construction phase to the delivery of the modules

• Identify and close new business opportunities within your portfolio

• Secure the delivery of these additional projects with other teams: bespoke courses, in person workshop, creative communication or any other format

• Maximize retention

• Collect client’s feedback to help the Product team

Account Management experience is appreciated and you should be able to prove your abilities regarding the following skills:

• Excellent verbal and written communication skills

• Organized and rigorous: you pay attention to details in the execution and the follow-up of missions

• Client-centric: you like to resolve problems for clients and create a real partnership with the people you’re working for

• Tech-savvy and resourceful

• Comfortable managing several tasks and challenges in a fast-paced environment

• Interest for Climate Change and Adaptation topics is mandatory

• Fantastic team player, with whom it is cool to work alongside.

• Fluent in French and English, additional languages are a plus

• 4 skill based interviews with team members (can be done within 2 weeks)

• Informal coffee with the someone from the KAM team

• Final decision based on a clear scorecard