Global Accounts Director

The Role

What You'll Do

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  Drive Account Strategy: Develop and execute strategic plans to grow revenue and align STERIS solutions with customer needs.
  
  


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  Build Strong Relationships: Cultivate and maintain relationships with key stakeholders at both site and senior levels to expand STERIS presence across customer organizations.
  
  


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  Collaborate Cross-Functionally: Partner with internal teams—including Sales, Product Management, Technical Services, and Marketing—to deliver tailored, value-driven solutions.
  
  


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  Monitor Trends & Performance: Track market trends and competitor activity to identify growth opportunities. Analyze account performance and customer business models to inform strategy.
  
  


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  Identify Site-Level Opportunities: Assess STERIS positioning at individual sites to uncover areas for expansion and deeper engagement.
  
  


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  Lead Contract Negotiations: Manage contract discussions and support the development of MSAs, ensuring alignment with company policies and legal guidance.
  
  


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  Provide Leadership & Mentorship: Guide account teams and lead cross-functional initiatives to drive account growth and program success.
  
  


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  Travel Strategically: Visit client sites and attend industry events, ensuring effective planning and follow-up to maximize impact.
  
  

Experience Needed To Be Successful

Knowledge, Skills & Ability

1.    Forges a vision of the future- Analyzes market and Customer trends, providing insight to our strategic plan. Creates a global account vision aligned with Life Science Consumable strategic plan

2.    Strong Strategic thinker- Focuses on the analysis of critical factors and variables that will influence the long-term success of expanding global account market share 
3.    Outthinks the competition- Identifies competitors and their strategies and articulates to the customer a market analysis and business alignment comparison between STERIS LS and competitors.
4.    Builds interdependent partnerships- Gains trust and credibility quickly in higher management level interaction and balances promotion of different opinions with inquiry and cooperation. 
5.    Accelerates positive change & collaboration- Fosters collaboration among Sales and Marketing; initiates, persuades and motivates others to embrace change and take action.
6.    Leads confidently- Exhibits self-confidence, challenges the status quo tactfully, persistence and can handle rejection (internally and externally)
7.    Communicates for results- Has excellent communication and presentation skills and is proactive when engaging with C-Level audience.