Partner agency | Sales Agent (ES) Sunshine Coast, Australia

Our partner agency is looking for a Sales Agent to manage the Spanish-speaking market on the Evaneos platform. Based in Sunshine Coast and working in a hybrid setup — with the possibility of a fully remote arrangement depending on the candidate’s profile (to be discussed with the agency) — you will be the key point of contact for Spanish-speaking travelers dreaming of discovering Australia in a tailor-made, responsible way.

This is a full-time, permanent role where you’ll work closely with the local team to design, sell, and follow up on customized travel experiences — from the very first conversation with the traveler to the end of their journey on the ground.

Your main missions

Sales & customer support

• Engage with Spanish-speaking travelers through the Evaneos platform and build a relationship of trust from the first contact

• Understand each traveler’s expectations, travel style, and specific needs to propose the most relevant experience

• Provide expert guidance on Australian destinations, cultures, landscapes, and local traditions

• Design personalized itineraries that reflect both the traveler’s vision and the agency’s editorial identity

Operations & practical management

• Prepare and validate quotes with accuracy and attention to detail

• Coordinate bookings with hotels, guides, and transport providers to ensure smooth and reliable logistics

• Handle billing and administrative follow-up throughout the sales process

• Match traveler requests with the right local partners to guarantee quality and consistency

Customer care & quality during the trip

• Act as the main point of contact for travelers during their stay in Australia

• Handle any complaints, cancellations, or unexpected situations with professionalism and calm

Responsible tourism

• Promote sustainability practices in every traveler interaction and itinerary recommendation

• Contribute actively to the agency’s commitment to responsible and ethical travel

Contract conditions

• Type of contract: Long-term / Permanent

• Location: Sunshine Coast, Australia

• Availability: Within 3 months

• ⏱️ Working time: Full-time

• Work mode: Hybrid — full remote may also be considered depending on the candidate’s profile (to be discussed with the agency)

• Compensation: To be discussed during the recruitment process

• Bonus: Monthly performance-based bonus

Your advantages

• ✈️ Annual training trip / familiarization travel — discover Australia firsthand to enrich your expertise and deepen your destination knowledge

• Team activities & company events — a team culture built on connection and shared enthusiasm for travel

Core skills & experience

• 2 to 4 years of experience in sales, tourism, or customer-facing roles, ideally within a DMC or travel agency environment

• Strong sales and negotiation skills, with a results-oriented mindset

• Excellent organizational skills and attention to detail in daily operations

• Genuine knowledge of or strong interest in Australia as a travel destination

Bonus skills

• Familiarity with the Evaneos platform or similar OTA ecosystems

• Familiarity with tailor-made travel or the Evaneos ecosystem

Languages required

• Spanish – Native or C1 (mandatory)

• English – B2 minimum (mandatory)

Non-negotiables

• Native or C1 level in Spanish is required

• Willingness to be based in or relocate to Sunshine Coast, Australia

1. Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies.

2. Final interview with Vickie Parrack, Sales Manager of the local agency.

Welcome to Australia!