Responsable ADV et Opérations Export

Depuis plus de 90 ans, Bergerat Monnoyeur accompagne la performance de ses clients en tant que distributeur exclusif français de la marque Caterpillar.  

Notre ambition : allier innovation, excellence opérationnelle et esprit d’équipe pour bâtir ensemble les projets de demain. 

Rejoindre Bergerat Monnoyeur, c’est intégrer un groupe international solide où chaque talent peut laisser sa marque. 

JOB PURPOSE

Within the framework of the activities assigned by his/her hierarchy, the Export Sales Administration Manager supervises and coordinates sales contract management operations, from drawing up sales proposals to delivery to the customer.
He/she is also responsible for invoicing and compliance with margins.
He/she implements actions to optimize the various processes.
He/she is responsible for administrative and commercial management (spare parts, machines, engines, trucks) for export.

Job Description

SIGNIFICANT ACTIVITIES

Commercial management

- Participate in the analysis of financial and commercial business risks
- Control the preparation and follow-up (deadlines, sales conditions, etc.) of customer commercial offers (calls for tender, quotations, etc.)
- Provide input to business managers on pricing to optimize margins
- Validate customer discounts in collaboration with business management
- Oversee the costing of spare parts for support measures under material contracts
- Ensure that the application for financial assistance is sent to the builder

Management and follow-up of customer/supplier orders

- Validate orders (customer, stock, documentation, spare parts, etc.) with internal and/or external suppliers
- Ensure that orders are properly processed on the basis of customer contracts (price, payment, dispatch, deadlines, documents to be supplied, etc.)
- Ensure compliance with the declaration of exchange of goods

Invoicing and dispatch of customer goods

- Check conformity of export documents (invoices, packing, certificates of origin, certificates of conformity)
- Ensure that documents are forwarded to the customer and the bank within the set deadlines

Administrative management / Billing

- Check and validate washouts within defined deadlines
- Validate invoices and credit notes (excluding parts)
- Validate bank guarantees
- Supervise currency hedging in conjunction with treasury teams
- Transmit purchasing and sales information to public authorities (INSEE, etc.)
- Negotiating confirmation rates with banks
- Supervise the management of documentary credits in collaboration with banks and treasury teams
- Oversee the resolution of customer disputes and receivables
- Participate in drafting customer correspondence (late penalties, disputes, etc

Overheads

- Validate overhead invoices
- Supervise the processing of general services tasks

Reporting

- Oversee activity dashboards (follow-up of calls for tender, hot business, quotations, orders, invoicing, dispatch, requests for manufacturer assistance, bank guarantees, etc.) and carry out the necessary analyses
- Transmit sales reports to business management
- Check and validate data (sales, inventory, etc.) to ensure proper management of the business optimal financial and commercial

Management  

- Ensure that resources (means, human resources, etc.) are correctly sized on the basis of activity, in collaboration with line management
- Support and monitor the team(s) assigned to him/her (integration, skills development, etc.)
- Participate in the application of HR policy (performance, compensation, etc.) by collaboration with human resources teams
- Manage, monitor and control the working hours and absences of the team(s) assigned to it (hours worked, vacations, calendar, etc.), using business tools where necessary

RESPONSIBILITIES AND SCOPE FOR ACTION

- Guarantees sales management within its scope, from sales offer to delivery
- Ensure invoicing and compliance with margins
- Guaranteeing service quality
- Act as a privileged contact for the company's internal and external stakeholders perimeter
- Support and ensure the performance of your teams and your scope of responsibility
- Guarantees the implementation, optimization and application of its processes. activity
- Know, apply and enforce internal and external compliance procedures and rules

PROFESSIONAL KNOWLEDGE

Diploma(s) and/or experience(s)

3 to 5 years' higher education in international trade or management and/or significant experience preferred

Specific knowledge(s)

Business skill(s)

- General knowledge of international trade (negotiation, customer relations, exports, etc.)
- Basic knowledge of finance
- General knowledge of management
- General knowledge of IT tools and information systems
- Advanced level in English (C1)

Behavioral skill(s)

- People skills
- Ability to analyze
- Ability to synthesize
- Rigor
- Responsiven ess
- Adaptability