SFCC Enablement lead - FR

1. Global Enablement & Feature Activation

    • Promote, explain, and activate new Salesforce NGL features (built on SFCC technology) across global markets.

    • Develop clear, business-oriented narratives to support product rollouts and new feature launches.

    • Translate technical functionalities into marketing‑friendly use cases, demonstrating real business impact.

    • Showcase newly released features through live demos and articulate their business value using data, KPIs, and benchmarks.

2. Training, Education & Communication

    • Lead engaging demos, training sessions, webinars, and functional workshops.

    • Create high-quality enablement materials (education kits, playbooks, guides, best‑practice decks).

    • Ensure consistent, transparent communication of updates, roadmap evolutions, and feature releases across all regions.

3. Community Engagement & Adoption

    • Animate and grow a global community of business users, fostering collaboration and best‑practice sharing.

    • Act as the central point of contact for local teams, gathering feedback and identifying adoption barriers.

    • Monitor usage and adoption metrics, propose data‑driven recommendations, and support markets in maximizing feature value.

Candidate Profile

Required Skills & Experience

    • Excellent communication, enablement, and presentation skills, comfortable engaging diverse global audiences.

    • Demonstrated ability to simplify complex technical concepts for marketing and business stakeholders.

    • Solid understanding of Salesforce-based webmastering, SFCC content management, and digital merchandising.

    • Technical familiarity with SFCC, APIs, connectors, and digital marketing technologies is a strong plus.

    • Experience working in a global or matrixed organization is highly beneficial.

Languages

    • Fluent English required.

    • French is a plus.

Location

    • Paris area (Clichy) ; remote work possible.

    • Occasional onsite presence (~3 days/week on average) for key workshops, team meetings, and strategic enablement activities.