Solution Architect (Pre-Sales phase)

Purpose

This role supports the sales cycle by translating client requirements into solution designs across our Smart Biometrics portfolio. Our portfolio includes SaaS offers as well as on-prem biometric terminals, with different components to assemble properly respecting interoperability and functionalities. The candidate will contribute to high-level architecture design, build proposals and potentially hands-on demonstrations to prove value to customers, in close collaboration with Sales, Product, and Delivery teams.

Key Missions

Technical Solution Design

• Acts as Solution Architect during the pre-sales phase, translating customer business challenges into technical designs using our portfolio.


• Ensures proposed solutions align with industry standards


• Collaborates with Product Management to align customer technical requirements with the roadmap.

Costing & Pricing Support

• Contributes to the costing and pricing approach for solutions, from SaaS to on-prem models.


• Supports Sales in building price structures aligned with customer value, contractual constraints, and internal margin targets.


• Coordinates inputs from Product and Delivery to ensure pricing reflects scope, integration complexity, and support/SLA levels.

Bid Management & Technical Response

• Writes and coordinates the technical sections of responses to solicitations (RFP, RFI, RFQ).


• Structure offers, manage bid timelines, ensure compliance with solicitation requirements, and consolidate contributions.


• Works in autonomy to document architecture diagrams, data flow charts, and security compliance statements.


• Contributes to bid sizing by providing technical assumptions and delivery inputs for SaaS consumption and professional services.

Customer Engagement & Evangelism

• Pitches and promotes the portfolio to C-level executives (CIO/CTO) and technical stakeholders.


• Acts as the main contact point for technical topics during the pre-sales phase.

Hands-on Demonstration & Prototyping

• Execute live demos: using our available portfolio of demos, make live demonstrations to customers.


• Builds and configures live demos: adapt demos for more convincing presentations to customers

The candidate will operate globally or regionally depending on assignment, supporting sales teams across multiple verticals.

Profile & Other Information

Competencies

• Technical Expertise: Basic understanding of SaaS architecture, APIs, and Cloud Infrastructure (Azure/AWS).


• Domain Knowledge: Basic knowledge of biometrics principles, identity documents, digital identity, access control.


• Solution Selling: Ability to explain complex technical concepts to non-technical audiences.


• Writing capabilities: Ability to write technical proposals for customers respecting constraints from RFPs.


• Teamwork: Comfortable operating in a collaborative deal team (Sales, Product, Delivery, Tender Desk) and driving topics to closure with appropriate guidance.


• Communication: Fluent in English (Written and Spoken), French is a plus.

Education or equivalent work experience:

• Master’s degree in Computer Science, Engineering, or Information Technology.

Experience:

• 3 to 5 years of relevant experience in Pre-Sales Engineering, Solution Architecture, or technical consulting.