Supply Ops Associate

Own device operations for the companies rebuilding IT

Primo is a Gen AI company rebuilding how companies run IT: orchestrating everything around HR data, from onboarding to offboarding, across every device, identity, and app, anywhere in the world.

We’re hiring a Supply Operations Associate to own our device supply engine end to end: international suppliers, catalog, stock, pricing, delivery. You’ll also ship the projects that scale it into new services and new countries.

This is a build role, not a maintain role. You’ll report directly to Ana, Head of Device Lifecycle Business Unit, with real ownership from day one and AI and automation to move faster than the rest of the market.

What you’ll own

• Suppliers, worldwide. Negotiate pricing, rebates, and lead times. Track ETAs. Keep every delivery promise.

• Catalog & stock. Keep availability rock-solid across our Device line.

• Automation. Kill the repetitive work with AI, scripts, and no-code: price tracking, reporting, all of it.

• New launches. Lead the operational rollout of new services and country launches.

Who you are

• 1-2 years in supply ops, purchasing, or category management. Hungry for more scope.

• AI-native and curious: you reach for automation before doing anything twice.

• A builder: you’d rather own a messy process and fix it than inherit a tidy one.

• Rigorous to the decimal: you never send a number you haven’t checked twice. Excel and Sheets are second nature.

• Organised and customer-sensitive: you know where every order stands, and you chase the late one before the customer has to.

• A natural communicator: you move easily from a supplier call to a C-level room, and work shoulder-to-shoulder with Sales and Support to nail the customer experience.

• Fluent in English and French.

What we bring

• A front-row seat in a fast-scaling business unit.

• Regular team events and one offsite a year.

• A culture that runs on autonomy, continuous learning, and AI as an everyday working tool.

• Small team, real leverage: what you build has company-wide impact.

• Benefits: 50% Navigo pass, Swile meal vouchers, health insurance (mutuelle).

Hiring process

• 30-min call with Ana, Head of Device Lifecycle Business Unit

• 1-hour case study with Ana and Gaetan (Founder Associate)

• Team fit: meet the crew in our Paris office over a team lunch

• References & offer

We move quickly for people we’re excited about.