As Team Leader Professional Services (m/f/d), you inspire and guide your team to deliver successful projects for DocuWare’s customers and partners across France and French-speaking markets. You combine leadership and customer focus, coaching your team, driving operational excellence, and fostering collaboration. Your proactive mindset enables continuous improvement and growth, while your strong communication skills help build trusted relationships with internal teams, partners, and customers.
Your responsibilities will include:
- You guide, coach, and support your team, helping them develop and grow.
- You monitor KPIs, evaluate performance, and help your team achieve their goals.
- You manage multiple projects and deadlines efficiently.
- You build and maintain strong relationships with customers and partners through regular communication and visits.
- You support the French sales teams to drive business growth.
- You enable and empower sales partners to implement DocuWare solutions independently.
- You collaborate with your manager and peers to optimize processes and contribute to the future of the Professional Services organization.