Customer Care Specialist (m/w/d) - in Berlin

Join sg Schulungen as a Customer Care Specialist (m/w/d) in Berlin and be a part of our dynamic sales team. We are looking for a motivated individual who is eager to start their career in customer service within the service industry. As a Customer Care Specialist, you will play a crucial role in ensuring our clients receive exceptional service and support.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.


• Assist customers with product and service information, addressing their needs and concerns effectively.


• Maintain accurate records of customer interactions and transactions.


• Collaborate with the sales team to ensure customer satisfaction and retention.


• Participate in training sessions to stay updated on product knowledge and service protocols.


• Contribute to team efforts by accomplishing related tasks as needed.