Customer Support Representative (m/f/d)

Change the world. Love your job.

• High school diploma or GED with 2 years of work experience in a call center or customer support environment, or an Associate degree in business administration or related field  


• Proficiency in English, written and verbal, communication

• You're a natural communicator who can explain complex ideas simply


• You have an eagle eye for details and take pride in your work 


• Your passion for helping others shines through in every interaction 


• You're a creative problem-solver who thinks on your feet 


• You thrive in a fast-paced environment and can juggle multiple priorities 


• You're comfortable working independently, but also love being part of a team


• Previous customer service experience is a plus


• Microsoft Excel experience including the use of filters, formulas and pivot tables to organize, aggregate and analyze data


• Familiarity with email, ticketing systems and customer relationship management (CRM) platforms experience preferred


• Nice to have: German, French, Spanish, or Italian language skills