Field Service Technician Gantry / Portal Milling Machines (m/f/d)

Our client is an established European manufacturer of high-quality
gantry milling machines, serving customers across Germany. Its machines are
used by leading companies across automotive, energy, aerospace and dual-use
industries.

To strengthen the German service team, we are looking for an
experienced Field Service Technician (m/f/d) with a strong
electrical/electronic or electromechanical background and hands-on experience
with CNC milling / turning machines.

Your Responsibilities

• Provide
  technical service and support at customer sites across Germany
  
• Diagnose
  and resolve electrical and electronic faults on gantry milling machines
  
• Perform
  inspections, maintenance and repairs
  
• Support
  machine installations and commissioning
  
• Carry
  out structured fault analysis and ensure machines are fully operational
  before handover to the customer
  
• Work
  independently on service assignments or together with another technician
  for larger interventions
  
• Communicate
  directly with customers and provide professional technical support on site
  

Requirements

Your Profile

• Completed
  technical vocational training, ideally as an electrician, electronics /
  mechatronics / electromechanical technician, or comparable
  qualification
  
• Minimum 2–3 years of relevant hands-on field service experience
  
• Practical
  experience with CNC milling or turning machines; experience with
  portal/gantry milling machines is an advantage
  
• Good
  knowledge of Siemens and/or Heidenhain controls – iTNC 530,
  TNC 640 or TNC7 experience is highly desirable
  
• Strong
  electrical/electronic/electromechanical troubleshooting skills and a
  structured approach to fault finding
  
• Comfortable
  working independently and dealing directly with customers
  
• Friendly,
  reliable, calm and solution-oriented personality
  
• Willingness
  to travel regularly throughout Germany during the working week
  
• Fluency in either German or English; knowledge of both is an advantage
  

Benefits

What We Offer

• Stable,
  permanent employment with an established reputable manufacturer of high-quality industrial machinery for high-end users
  
• Germany-wide
  field role with the possibility of starting service trips directly
  from home, depending on location (generally
  no more than two to three overnight stays away from home per week)
  
• 40-hour
  working week, with travel time fully paid as working time
  
• No
  weekend work
  
• Overtime
  compensated through additional time off and/or payment
  
• Travel
  expenses and daily allowances paid in addition to salary
  
• Company
  car also for private use
  
• 30
  days of annual leave
  
• Comprehensive
  technical onboarding and product training, tailored to your previous
  experience
  
• Access
  to an internal service department for technical support during customer
  assignments
  
• Regular
  technical training and professional development
  
• Competitive
  fixed salary based on experience and technical expertise