Operations Assistant (Shift Lead) - Club Complex

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Ramstein Club Complex in Ramstein Air Base, Germany. This position may offer Logistic Support.

The primary purpose of this position is to provide support and assistance to the Operation Managers in the economic and efficient operation of a Business Operations Restaurant (Food & Beverage).

Assists in a Business Operations Restaurant (Food & Beverage) or Business Operations Program to ensure the quality of the product, guest service, and hospitality. Ensures that only authorized personnel use the facility, and that business rules, regulations and established procedures are followed. Responsible for issue, receipt, and control of cash. Performs basic register functions including voids, comps, discounts, other table maintenance. Prepares a report of all significant occurrences during the shift. May assist with daily financial paperwork, disbursements, and deposits. Assists management by adjusting schedules to match business needs. Inspects and ensures the security of the facility at the beginning and end of each shift. Monitors different setups to include, but not limited, to Front of the House, Back of House, Coffee operations and Bar operations; completes line quality checks throughout the operation. Assists management with assigning duties and responsibilities to team members based upon work requirements. Provides on the job training for new hires and other personnel. Assures patron satisfaction by resolving complaints and other customer problems. When needed, may perform the duties of a food server, barista, bartender, busser, host, expediter, line/prep cook or dishwasher. Performs other related duties as assigned.

Requirements

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Incumbent must be physically in Germany before a firm/final job offer can be received.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
• Must meet the appropriate minimum age requirement for working with and/or serving alcoholic beverages.
• Must be able to obtain a Food Handler's Certificate and/or complete food handler's training.

Qualifications

The Area of Consideration for this vacancy announcement is U.S. Citizens and legal U.S. residents in Germany. In accordance with the Status of Forces Agreement between Germany and the U.S., you must be a U.S. citizen or citizen of a NATO country with a U.S. permanent resident card in order to be eligible for NAF employment. Citizens of Germany (including dual citizenship if Germany is one of the countries) as well as 'ordinarily resident' US citizens are not eligible for NAF employment per SOFA agreement. If not already in the commuting area, must be able to verify the ability to arrive before a firm job offer can be sent.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience which provides knowledge of multiple areas within food & beverage operations. Must also possess experience which provides knowledge of cash handling procedures and sales operations such as; receipt, disbursement, examination, deposit and use of cash accountability control methods. Experience with operating computers and associated software is desirable. Must have experience with coaching others and giving direction. Ability to communicate both orally and in writing. Ability to read and write English. Ability to work in hot and noisy working conditions. Must work flexible schedules to include weekends, nights, and holidays. Must be able to reach, bend, balance, and transport various objects up to 50lbs. Must stand and walk for prolonged periods of time (7 to 8 hours per shift).
You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the 'Who May Apply' section under the Qualifications section.

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/04/2026

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
• All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
• Probationary period may be required.
• Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
• Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
• Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
• LQA is not authorized.
• Post Allowance is authorized for Regular Full Time employment category.
• This is a Non-appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.
• This position may offer logistical support.
• This position will be eligible for the use of the fitness center, lodging, golf course, bowling center, library, and many other NAF activities.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Review our benefits

Overview

Accepting applications

Open & closing dates

03/04/2026 to 06/04/2026

Salary

$18 to - $21 per hour

Pay scale & grade

NF 2

Location

Few vacancies in the following location:

Ramstein, Germany

Remote job

No

Telework eligible

No

Travel Required

Not required

Relocation expenses reimbursed

No

Appointment type

Permanent

Work schedule

Part-time - 20-40 Hours per Week

Service

Competitive

Promotion potential

None

Job family (Series)

• 1101 General Business And Industry

Supervisory status

No

Security clearance

Not Required

Drug test

No

Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process

• Suitability/Fitness

Financial disclosure

No

Bargaining unit status

No

Announcement number

26-9NFSB218455SR

Control number

859595500

JCPL1_DE