Sales Representative (m/w/d)

• Help us to solidify our position as market leader in electronic lab books, lab-device connectivity, automation, and monitoring and establishing our solutions worldwide
• Become a true product specialist, able to advise our customers on how to fully exploit the benefits of our product
• Present our software through remote demos and on-site events and maintain successful relationships with decision-makers, stakeholders and future users
• Participate at sales events (fairs, startup events, etc.), network and create sales material to advertise our solutions
• Help us to collect feedback to identify weaknesses and optimize our unique selling point (USP) positioning within the competition environment
• Support us in developing new ideas and strategies to drive the development of our business in the marketplace
• Represent internally the interests of the customers and contribute ideas to continuously improve the product and customer experience 
• Negotiate and close contracts with new customers
• Support us in establishing the labforward Business Development & Sales Team

The key challenge for this job will be to deeply understand customer needs and business pain points in order to effectively translate our solutions into tangible value.Nice to have 

• Experience with a CRM tool
• Basic understanding of Software APIs
• Understanding of electronic lab notebooks (ELN), Laboratory information management systems (LIMS), laboratory execution systems (LES)
• Basic understanding of software architecture 
• Basic understanding of lab device connectivity

• Strong interpersonal skills with the ability to connect with customers and internal partners effectively.
• Ability to work collaboratively in a fast-paced, agile environment while maintaining a professional and friendly attitude
• High level of accuracy and attention to detail, with the ability to communicate complex solutions clearly
• Self-motivated and proactive with innovative ideas to drive customer adoption and loyalty
• Comfortable working in dynamic environments and adapting to changing needs
• Ability to work across teams to deliver the best solutions to customers

• Proven experience in Sales, Business Development, Relationship or Account Management roles, preferably in SaaS companies
• Demonstrated ability to manage and grow accounts, nurture relationships, and achieve sales targets.
• Experience in the biotech, R&D, or science industries is highly desirable, especially with a pre-established network
• Experience working within a SaaS company

English: Fluent to business fluent (C1)
German: Fluent to business fluent (C1)

Additional language skills that can assist in expanding into new markets are a significant advantage.

• Office, home office or hybrid: Depending on the role and requirements, we offer flexible work models
• Tailored onboarding, training and career development: We help you get up to speed in your new role quickly and support your growth
• Modern work equipment (Apple laptops etc.), so that you are well-prepared for your work
• 28 days of annual leave and flexible schedule with core working hours from 10 to 4pm
• Contribution to public transportation in Berlin or bike-sharing
• Regular team & company events as well as learning and development activities

About the team:
We brought together a diverse team of passionate scientists, technologists and entrepreneurs committed to simplifying the life of laboratory teams and helping them in their quest to bring innovations and discoveries to the world.
Diversity makes us stronger. Come as you are, be part of the team and help us become better. Our diversity and inclusion policy is based on respect and communication. We value each team member for their strengths and weaknesses and cherish complementarity. A healthy work-life balance is encouraged and supported. Our offices in Berlin and Karlsruhe are both equipped with an elevator to ensure accessibility for everyone.

Why work at labforward?

Our product matters - the software we create assists scientists in the laboratory, making their job easier and clearing the path for groundbreaking discoveries.
Our employees matter -  labforward offers the unique opportunity to grow into your role and shape it how you see fit, with flexible hours and remote working policies and many more! 
Our culture matters - we are a small and international company: our team is supportive, agile and inclusive, we often run staff social events to strengthen the team dynamic.
Our mission matters - working at a startup means that you will contribute to exciting and innovative projects that are changing the laboratory environment for the better.​​​​Our website: www.labforward.io 
Check out our Youtube channel: https://youtu.be/VlOnM4IV9xAHave a look at our jobs website: https://www.labforward.io/careers/ 
Write an email to us: [email protected]