Developing a deep analytical understanding of charging behavior, billing flows, and customer usage across OEM and fleet segments.
Defining KPIs once, in the semantic layer, and make them the single source of truth for revenue, margin, usage, and customer behavior.
Become one of the company's masters of the business itself, not only its data. Know the charging, billing, and customer story well enough that stakeholders come to you to understand what is happening and why.
Work collaboratively with product, finance, operations, and the engineering team to translate business needs into clear analytical answers.
Creating and maintaining Power BI dashboards and reports that let business stakeholders self-serve key insights.
Perform exploratory and strategic analyses to support product launches, commercial initiatives, and financial planning.
Define, document, and track KPIs for revenue, margin, usage, and customer behavior, and own their definitions in the semantic / metrics layer.
Ensure data quality and consistency in Snowflake and PostgreSQL, acting as a quality gatekeeper for the numbers the business relies on.
Collaborate with data engineers to shape clean, well-modeled data, and help prepare metrics and context so AI and natural-language analytics return trustworthy answers.
Communicate findings clearly to both technical and non-technical audiences, leading with the answer and the business implication.