Workforce Management Specialist

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for
the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.

Join our dedicated team as a Workforce Management Specialist and take on a key role in supporting international workforce planning and establishing best practices in a global context.

Configure, implement, and support a sustainable, future-proof central Workforce Management solution across Europe, ensuring a standardized and modern system is used consistently in all countries, fully aligned with our corporate strategy.

Your responsibilities

• Developing system configurations that ensure scalable and consistent implementation of human resource management solutions in all responsible countries and companies.


• Map out key WFM stakeholders and understand their needs and concerns.


• Evaluate the configuration and how the proposed changes will affect processes, and systems.


• Parametrization, testing, piloting, implementing, supporting and maintaining the system.


• Provide coaching and support to leaders and employees to facilitate the successful implementation of the system and changes.


• Develop and ensure resources like guides, user manuals, trainings and FAQs are available to prepare employees for the changes.


• Gather and analyze system data to identify and optimize areas for improvement, ensuring system consistency, completeness, and feasibility.


• Identify potential risks and develop strategies to mitigate them.


• Ensure clear, consistent, and transparent communication.


• Provide instructions and empower the stakeholders and users to ensure that the new ways of working become ingrained in the organization’s culture and strategy.

What you bring

• Excellent communication (verbal & written) and active listening skills.


• Confident in influencing and building relationships and trust at all levels of the organization.


• Strategic thinking and problem-solving abilities as well as a strongly structured and process-oriented way of working


• Extensive analytical skills and extensive logical and technical understanding


• Experience in the retail sector is an advantage.


• Good knowledge of workforce management systems and processes


• Good knowledge of Data Security


• Basic knowledge of HR and Payroll Systems


• Bachelor’s degree in Business Administration, Organizational Development, or extensive professional experience. Master’s degree is preferred.


• Proven experience in similar roles, preferably within a multinational corporate environment


• Proficiency in Microsoft Office Suite


• Fluency in English; proficiency in German or other languages is a plus.

What we offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:

• Countless learning and development opportunities via our C&A academy


• Access to a Partner Discount Scheme


• An employee discount of 20% in C&A stores


• 30 days' vacation


• Corporate pension scheme


• Mental health and wellness program


• An exciting job in an international and inspirational working environment


• A positive working atmosphere and a talented team with an open feedback culture