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Customer Service Representative (Internship)

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Arbeitsbeschreibung - Customer Service Representative (Internship)

Company Description

antibodies-online is the leading vendor-independent marketplace for research reagents, especially antibodies and ELISA kits. We currently list close to 2 million research products, which we deliver to universities, biotech and pharmaceutical companies worldwide.

The company was founded in 2006 as a spin-off from RWTH Aachen University (Germany). The U.S. branch was opened in 2010. In 2016 we launched genomics-online.com serving scientists in genomic/transcriptomic research areas.

Our diverse team consists of highly motivated biologists, IT- and business specialists. Together we strive to further expand our business and become the leading global supplier for the life science industries.

Job Description

  • Processing of technical customer inquiries both via email and chat
  • Close collaboration with a our customer service and sales teams
  • Identification of customer needs to improve our offering (e.g. service level, product information, website)

Qualifications

  • Formal training/education in the field of biotechnology, molecular biology, pharmacology or a related subject
  • Basic experience in applying molecular biology methods (Proteomics & Genomics) in the laboratory

Additional Information

We are based in a real castle with a beautiful park - ideal if you need a quick break in between work.

Original job Customer Service Representative (Internship) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Über das Unternehmen

Antibodies-online Gmbh

antibodies-online is the leading vendor-independent marketplace for research reagents, especially antibodies and ELISA kits. We currently list close to 2 million research products, which we deliver to universities, biotech and pharmaceutical companies worldwide. The company was founded in 2006 as a...

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