Assistant Communications Manager - Bank

Key responsibilities:

As an Assistant Communications Manager, you will support COO communications, staff engagement, and talent programmes while enhancing collaboration and organisational culture.

Communications

• Support development and execution of communications and marketing strategies positioning the COO Office as a centre of excellence internally and externally
• Assist in planning and delivering multi-channel campaigns across digital platforms (intranet, email, social channels) to enhance brand visibility and reputation
• Create and edit high-quality content including leadership messages, speeches, presentations, newsletters, and thought leadership tailored to diverse audiences
• Monitor and report communication effectiveness using engagement metrics and feedback, and propose improvements based on insights
• Provide communications support for key COO initiatives, including change and business updates in collaboration with stakeholders

Staff Engagement (including Management Trainee Programme Administration)

• Plan and execute staff engagement initiatives such as townhalls, offsites, learning sessions, and culture-building activities to foster an inclusive workplace
• Coordinate Management Trainee development activities including onboarding, rotations, mentoring touchpoints, and learning events to support leadership pipeline development
• Collect stakeholder feedback, prepare programme updates, and drive continuous improvement of engagement and MT initiatives
• Support broader COO Office business management initiatives that promote innovation, operational excellence, and continuous improvement

Candidate profile:

To excel in this role, you bring communications and stakeholder management experience, strong multi-channel execution skills, talent programme exposure, and bilingual fluency.

• University degree in communication, marketing, journalism, business administration, or related field
• At least 5 years' experience in communications, marketing, or staff engagement (banking experience a plus)
• Proven ability to deliver impactful communication programmes, manage projects, and engage senior stakeholders
• Experience in talent programmes, staff development, and use of digital communication tools; strong written and spoken English and Chinese
• Creative, resilient, service-oriented professional with strong ownership, stakeholder management, and multitasking skills

About the company:

A financial institution operates within the banking sector, known for its strong market presence and customer-centric financial services across retail and corporate segments. It fosters a collaborative and growth-oriented culture, with a strong focus on innovation, digital transformation, and developing future-ready talent.

Keywords: communication management, COO communications, staff engagement, talent programmes, financial services

What's next:

Apply now to shape impactful communications and drive engagement within a leading financial institution's COO Office!