Junior Business Analyst (Hybrid) - Insurance - AI Project

Company : Teksystems Hong Kong

Job Type : Contract

Hong Kong

Job Description - Junior Business Analyst (Hybrid) - Insurance - AI Project

Great Package and Benefits
Flexible WFH Policy
AI Transformation (Agile Project)

Our client, a leading insurance firm is looking for a new group of Junior Business Analysts to join their team. Our client provides great package and benefits (including flexible WFH policies, great career guidance and friendly company culture)
You will play a key role in helping our client's to support Contact Center projects, including digital initiatives (e.g., Live Chat, AI Chatbot) to ensure system stability and performance.

Ideal Candidate:

1+ years experience working as a Business Analyst
Experience in working on insurance projects
Understanding of individual insurance products, operations and processes is HUGE PLUS
Experience in requirement collection and good documentation skills
Excellent user-facing and internal communication skills and organizational skills

Key Responsibilities:

Gather User Requirements with cross-functional team members and stakeholders
Validate, and draft detailed documentations (business and functional requirements)
Develop recommendations and solutions that meet business and customer needs
Create UAT plans, define test data requirements and execute within the target timeline
Prepare the training material and conduct user training for system changes
Provide project support to end users and assist on resolving the system issue
Assist on ad-hoc requests and administrative tasks as assigned by supervisor

What we offer

2+ days of WFH
Mentorship from experienced project managers and leaders
A collaborative and supportive environment that open to new tech and encourages innovation
A competitive package, benefits, and promising career path in agile projects

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Junior Business Analyst (Hybrid) - Insurance - AI Project

Job Description - Junior Business Analyst (Hybrid) - Insurance - AI Project

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