Senior Consultant/ Manager - Identity and Access Management (CyberArk) - Cyber - Hong Kong

About the Business

Cyber & Strategic Risk

We help clients address various aspects of Cyber and other strategic risks to their organizations to inform risk-based strategic choices, prepare to respond to disruption, assess and manage full-lifecycle enterprise risks, as well as strategize and respond to risks associated with the reliability and protection of data, associated processes and technology. We provide advisory and managed services to help senior executives spot, assess, manage, and respond to risks and/or catastrophic unforeseen incidents that could undermine their competitive position or jeopardize their critical assets, reputation and/or financial standing. 

Our objective is to help clients develop and implement strategies for IT risk management and aim to help clients find the appropriate balance between risk management and cost containment. Our integrated solutions covering: Cyber Strategy, Cyber Security, Cyber Vigilance, Cyber Resilience.

Work you'll do

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• Operational Support & BAU: Provide expert support for live CyberArk environments (PAS, PSM, CPM). Resolve complex incidents, perform health checks, and manage the privileged account lifecycle. Develop and maintain operational runbooks.


• Hotfix & Patching Management: Proactively monitor CyberArk advisories. Assess risk, plan, and execute the application of hotfixes and patches following strict change management. Develop and test rollback plans to ensure platform stability.


• Implementation & Optimization: Contribute to deployments, integrations, and upgrades of the CyberArk suite. Develop custom connectors and configure policies to meet client requirements.


• Client Advisory: Act as a trusted advisor on PAM best practices. Support audit/compliance activities and recommend continuous improvements to security posture.

During your tenure with us, you will demonstrate and develop your leadership and professional capabilities in the following areas: Inspiring, Creating purpose, Driving agility, Building diverse capability, Influencing, Collaborating, Delivering value, Building the business, Analytical acumen, Effective communication, Engagement management/delivery excellence, Managing change, Managing quality & risk, Sales excellence, Strategic thinking and problem solving, and Tech savviness.

#LI-JT

We are looking for someone with

Required Qualifications:

• 4+ years of hands-on CyberArk engineering and operational support experience in enterprise environments.


• Proven, specific experience in performing CyberArk BAU support, hotfix, and patching activities (must be able to detail in interview).


• CyberArk Defender and Sentry certifications are mandatory. Guardian/CDE is a plus.


• Deep technical expertise in Core PAS, PVWA, CPM, PSM, and PSMP.


• Strong scripting (PowerShell/Bash) and Windows/Linux OS knowledge.


• Solid understanding of ITIL Incident, Problem, and Change Management processes.


• Excellent troubleshooting and client communication skills.

Preferred Qualifications:

• Experience on both CyberArk on-premises and SaaS solutions


• Nice to have: Experience with CyberArk Conjur or other modules (CCEM, OPM, etc.).


• Nice to have: Background in a managed services or 24/7 support model.


• Nice to have: Cloud platform experience (AWS, Azure, GCP).


• Nice to have: Other identity solution experience on SailPoint, Okta, Entra ID, ForgeRock, BeyondTrust, etc.

Shape your future through impact that matters

For more than 100 years of history, Deloitte witnessed also had the honor to be part of the economic boom in China by providing industry-leading audit & assurance, consulting, risk advisory, financial advisory, tax & business advisory services to nearly 90% of the Fortune Global 500 Chinese companies and thousands of private companies. Deloitte China today carries on our centenary professionalism and strives to become the undisputed leader in professional services in China with strong responsibility and capabilities in digitalization and multidisciplinary services.

Deloitte has been named China's Top Employer since 2006, Universum's Most Attractive Employer in China since 2008, and the Best Workplaces in Greater China since 2019.

All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance during the application process for accessibility reasons this is available upon request.

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Accessibility Assistance

If you need assistance or an accommodation during the recruitment process for accessibility reasons, there will be an opportunity for you to let us know what you need once you begin your application.