Track KPIs, programme performance, and industry trends across markets at Group level.
Develop and maintain intuitive dashboards (PowerBI) with multi-segmentation drill-down capabilities.
Partner with teams to deliver analyses and insights supporting business engagements and initiatives.
Lead monthly reviews across 9 markets, consolidating business, brand, and customer insights from internal and external sources for senior stakeholders.
Data Intelligence & Planning
Leverage data analysis to generate customer-led, data-driven insights and recommendations for business growth.
Translate complex data into actionable insights to drive market share and revenue, identifying trends, challenges, and opportunities.
Advise regional teams and stakeholders, championing new ideas and marketing excellence across business units.
Maintain brand and marketing spend visibility, consolidating plans, budgets, and integrating with finance for reporting.
Process Optimisation
Ensure data accuracy and identify opportunities for process improvement and efficiency.
Research and implement analytical tools/methods to support planning and decision-making.
Manage agency vendors to deliver insights, research, modelling, and performance evaluation.
Digital & Social Performance
Manage the campaign tracking portal, aligning with media agencies and markets to update media plans.
Oversee social listening and monitoring tools (e.g. Meltwater), acting as key contact with vendors and markets.
Collaborate with stakeholders to define best practices in social listening, social media strategy, and digital SOV.
Candidate profile:
10+ years of relevant experience in brand, marketing performance, media, research, or analytics (brand or agency side).
Proven ability in data consolidation, validation, and reporting, integrating multiple data sources into accurate monthly and quarterly outputs.
Hands-on experience with analytics tools including YouGov, Power BI, Meltwater, SEMRush, and web analytics platforms (GA/GA4).
Advanced Excel and strong data handling skills, with high attention to detail and ability to troubleshoot data, formulas, and dashboards.
Strong expertise in brand performance and brand health tracking, interpreting awareness, consideration, brand attributes, and funnel metrics to deliver actionable insights.
Experience leading monthly and quarterly performance reviews, with clear communication, storytelling, and stakeholder influence.
Proven ability to manage multi-market stakeholders across varying levels of marketing maturity.
Strong problem-solving capabilities; finance or insurance industry experience is a plus.
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