Administrative Assistant (Eco -Service Sector)

Asia Tree Preservation Group (ATP / Arbortools / Institute of Arboriculture Studies)
Location: Fo Tan, Sha Tin (10-minute walk from MTR + multiple bus routes)

Important (please read before applying)

• Hong Kong Permanent Resident or valid HK work visa required. We do not provide visa sponsorship.
  


• This role requires writing clear English emails daily. If you are not confident in written English, please do not apply.
  


• Immediate / 2-week start preferred, will also consider 1 month start
  

About Us

We are a professional arboriculture (tree care) and environmental services group working to keep Hong Kong’s urban forest healthy. Our team is friendly, supportive, and quality-focused. If you enjoy variety, clear deadlines, and doing work that has real environmental impact, you may be a great fit.

What You’ll Do

You’ll support three related brands in one office (ATP, Arbortools, IASHK). Daily work varies—this role suits someone who enjoys “wearing many hats”.

• Front desk & communication: answer calls, greet visitors, take accurate messages and follow up promptly.
  


• Shared inbox management: monitor shared email accounts, prioritise and route messages, follow up on missing info, and communicate clearly with clients in English/Cantonese.
  


• RFQ / quotation admin support: set up RFQs in Zoho CRM, create job folders using naming conventions, track deadlines, send reminders, and prepare documents for review (complex tender analysis handled by our Administration Manager).
  


• Document control & accuracy: ensure correct file naming, version control, and spell-check on all outgoing emails and documents.
  


• Logistics support: book couriers / FedEx for equipment shipments, track deliveries, keep simple records.
  


• Office coordination: assist with supplies and general office admin as needed.
  

Requirements

Must-Have

• Education: Diploma or above (any discipline). Bachelor’s degree is a plus.
  


• Experience: 2–4 years full-time office administration experience in Hong Kong preferred.
  




• We value stability (e.g., average tenure ~2 years per role is ideal).
  




• Languages:
  




• English: strong written and spoken (daily use)
  


• Cantonese: fluent
  


• Mandarin: basic spoken (monthly use)
  


• Reading: able to read Traditional Chinese and Simplified Chinese
  




• Digital skills: confident with Outlook, Teams/WhatsApp, MS Word/Excel/PowerPoint; experience with any CRM is helpful (Zoho CRM is a bonus).
  


• Accuracy: strong attention to detail (must reliably distinguish “required” vs “recommended” in client instructions).
  

English proficiency proof

Benefits

What We Offer

• 5-day work week (Mon–Fri, 09:00–18:00). No work-from-home.
  


• All 17 Hong Kong public holidays + 10 days annual leave to start.
  


• 13 month discretionary bonus
  


• Group medical insurance
  


• Healthy workspace: high-ceiling, light-filled open-plan office with a comfortable environment.
  


• Supportive team culture and mentoring from our Administration Manager.
  

Growth & Purpose

Ready to grow with us?

We care about the planet and your future—join us to make a tangible impact every day.