Assistant Manager, Client Management (Healthcare Focus)

Job Summary

DKSH are now hiring an Assistant Manager, Client Management to drive growth, elevate service and build lasting partnerships.

Job Responsibilities

• Drive for business growth via cost effective business plans and operational solutions to meet client's needs


• Manage operational enquiries from clients focusing on operational efficiency, service levels, process and quality improvement and business expansion initiatives, etc.


• Lead the new business onboarding process with collaborating with new clients and cross functional departments


• Initiate and develop business from existing and new clients through rapport communication and regular business reviews with clients


• Lead meetings and negotiations with existing clients and business partners to pursue business opportunities


• Establish long-term professional relationships with existing clients, and partners to promote company’s products and services.  Manage the contract renewal process.


• Collaborate with cross functional departments to provide high quality services in accordance with agreed KPIs

Job Requirements

• Bachelor’s degree in Business Administration, Supply Chains & Logistics or related discipline


• Minimum of 5 years’ relevant experience and demonstrate in-depth understanding of supply chain operations


• Good understanding of clients' industry/business/products


• Excellent client management, project management and communication skills


• Strong analytical background and knowledge of statistical analysis methods


• Proficiency in both written and spoken English & Chinese

Why It’s Great to Work at DKSH 

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: https://www.dksh.com/careers

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